Director
Current
Jun 2024 - Present
Who is Ryan H.? Overview
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Quick answer
Ryan H. is listed as Director at ConnexiFi, based in Gauteng, South Africa, South Africa. AeroLeads shows a matched LinkedIn profile for Ryan H..
Ryan H. previously worked as Managing Director at Bizmech Telecom and Chief Executive Officer at Bizmech Global (Pty) Ltd. Ryan H. holds Management Development Programme, Business, Management, Marketing, And Related Support Services, Diploma from University Of Stellenbosch Business School.
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ConnexiFi
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Profile bio
About Ryan H.
Ryan H. is a Director at ConnexiFi. He is proficient in Afrikaans.
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Ryan H.'s current company
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7 roles
Ryan H. work experience
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Managing Director
Bizmech Telecom
> VoIP | World-class voice services built on a carrier-grade platform | SIP & Trunk interconnects | Fraud Management> Cloud PBX | Feature-rich PBX functionality | Unified Communications Platform> White-Labelled Platform | Run your own branded portal that provides detailed reporting and runs your billing as well> Self-service Portal | API Integration |.
Mar 2020 - Sep 2024
Chief Executive Officer
Bizmech Global (Pty) Ltd
BizMech Global is a B-BBEE level 2 Project Management and Advisory firm specialising in helping businesses succeed.Our national team is experienced in the fields of B-BBEE Transformation, Skills Development, Telecommunications, Fibre build and transfer, Smart City Strategies and implementation, Energy and Minerals, Property (Development, Management) and.
Oct 2018 - Sep 2024
General Manager
- Full accountability for across Eastern Cape and Free State- Budgets across three Cost Centers- Maintain financial revenue growth target.- Develop strategy to underpin global strategy, and execute.- Specific focus on.
- Proactive contract management
- Incentivizing to drive the correct staff activity to maximize behavior that will facilitate client retention.
- Head of Client Services across Eastern Cape, Western Cape and Kwa-Zulu Natal- Management of functional areas: PMO, Installations, Support, Service Management- Ensure MTTR and MTTI targets met- Manage escalations /.
- Management of Telco Point of Presence- Network Capacity / Forecasting / remediation- UPS / Generators- Energy efficiency- Access control- Change control
- Other- Drive ITIL compliance through Service Delivery Management model- eTOM frameworks- Ensure TOGAF and Enterprise Architecture compliance in Solutions development- Active member of the Coastal MANCO and Internet.
Aug 2012 - Oct 2018
Operations Manager
- o Ensure MTTR and MTTI targets meto Manage escalations / elevationso Manage SLA’s and ensure no breacheso Service Improvement Plans for all SM clientso Define SIP roadmap and deliveryo Installations forecastingo Churn.
- Management of Telco Point of Presence (Port Elizabeth, George and East London)o Network Capacity / Forecasting / remediationo UPS / Generatorso Energy efficiencyo Access controlo Change control
- Othero Drive ITIL compliance through Service Delivery Management modelo Ensure TOGAF and Enterprise Architecture compliance in Solutions developmento Client sponsorship role to build strategic relationshipso Active.
Sep 2011 - Jul 2012
General Manager
A summary of responsibilities included, but not limited to:o Setting and reviewing KPI’s and salaries for 34 staffo Disciplinary matterso Staff trainingo Managing supply chaino Managing the 24/7 call centreo Improving customer satisfactiono Customer escalationso IT Auditingo Supplier contractso Internal saleso Customer retentiono Manage new projectso.
Jan 2010 - Aug 2011
Service Manager
- Ensure quality and manage stability of installed services. ITIL framework applied, including, but not limited to:
- Incident Management
- Service Level Management
- Availability Management
- Capacity Management
- Service Continuity ManagementMy clients include:1.Coca Cola Sabco (South Africa, East Africa and Namibia)2.Dataflo3.Peninsula Beverages4.Shanduka Beverages5.Woodlands Dairy6.Cadbury SA7.Cadbury.
Feb 2007 - Jan 2010
3 education records
Ryan H. education
Management Development Programme, Business, Management, Marketing, And Related Support Services, Diploma
University Of Stellenbosch Business School
Information Systems Management, It
Oxford Brookes
Matric, Matric
Grey High School
FAQ
Frequently asked questions about Ryan H.
Quick answers generated from the profile data available on this page.
What company does Ryan H. work for?
Ryan H. works for ConnexiFi.
What is Ryan H.'s role at ConnexiFi?
Ryan H. is listed as Director at ConnexiFi.
Where is Ryan H. based?
Ryan H. is based in Gauteng, South Africa, South Africa while working with ConnexiFi.
What companies has Ryan H. worked for?
Ryan H. has worked for Connexifi, Bizmech Telecom, Bizmech Global (Pty) Ltd, Internet Solutions, and Axxess Dsl.
How can I contact Ryan H.?
You can use AeroLeads to view verified contact signals for Ryan H. at ConnexiFi, including work email, phone, and LinkedIn data when available.
What schools did Ryan H. attend?
Ryan H. holds Management Development Programme, Business, Management, Marketing, And Related Support Services, Diploma from University Of Stellenbosch Business School.
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