 Provides frontline leadership and support to production. Understands and is capable of performing production function, and spends more than half of the shift performing production. Either directly or through production leadership team, ensure flow of work and job rotation in production. Responsible to assure team members receive training needed for their position. Depending on division, may perform training. Works with production leadership team to ensure team members have a strong understanding of their job responsibilities. Coordinate efforts to ensure proper safety and ergonomics standards and guidelines are met in work area. May lead or contribute to production improvement initiatives. Either directly or through team, assure staffing requirements are met. Encourage team member growth and development. Demonstrates the Dimensions of Competition and Raven Team Member Values in their daily actions and encourages their teams to do the same. Administer annual team member performance reviews, goal setting, and participate in salary planning process. Maintain records on direct reports in relation to attendance and performance. Maintain applicable records, including production metrics. May be called upon to perform comparable duties of a similar or related nature and/or assist in other areas as needed. Learning, understanding, continuously improving, and promoting the division’s quality management system in accordance with ISO standards. Essential Functions as outlined in Production Supervisor I, however, does not perform production as a regular part of the position. Have understanding of labor costs; and provide input for decisions regarding labor costs

•Engage customers using selling skills to build complex, connected solutions in a fast-paced, dynamic environment where customers feel supported and leave delighted. •Inspire customers by showing them what’s possible with technology. •Accumulate and apply the appropriate knowledge and expertise through continuous learning and self-development, enabling you to provide an excellent customer shopping experience. •Use innovative training tools to stay current, confident and complete, driving profitable growth and achieving individual and department goals. •Maintain your department’s merchandising and readiness to serve customers. •Back up the sales team for phone and store pickup. •Perform other duties as assigned.