Ryan Murphy Email & Phone Number

Tempe, Az, Us

United States

I'm an experienced instructor, specializing in autonomous vehicles. During my employment, I've demonstrated building new company wide training using Google Sheets and Slides, situational awareness, monitored software systems, confidently instructed in self-driving vehicles, and adapting previous training programs for different learning styles.I played a pivotal role in achieving a 300% increase in company employees by contributing to the launch of a new depot location. My strong communication skills, teamwork, and problem-solving were instrumental in this accomplishment.I was apart of Spearheading the transformation of the company-wide timekeeping system, with a team of five, ensuring a thorough understanding, and meticulous monitoring of debugging with Google Sheets and Dashboards to achieve a 95% completion rate for the UKG Timekeeping system launch, ensuring seamless adoption by over 1,000 employees.I met a hiring goal of above 85% from the client, showcasing efficiency and excellence in team training leading to a safe and productive operations environment.

Phoenix, Arizona, United States

I was a podcast producer with almost 2 years experience in content creation. I help grow my audience by developing engaging film trivia podcasts, achieving a month-to-month increase in followers. Conceptualized and launched a podcast from scratch, consistently creating engaging content topics from week to week.Implemented strategies leading to a sustained 10% monthly growth in listenership by utilizing different social media accounts for branded marketing tracked on Microsoft Excel.

Phoenix, Arizona Area

As a claims management expert with over 3 years of experience at USAA. I specialized in expediting claims resolution and fostering exceptional client satisfaction.Transformed non-injury auto claims to successful completion by implementing strategic processes, resulting in significant cost savings and heightened client contentment with streamlined resolution. Cultivated meaningful connections with members, achieving a first-class customer service experience and elevating member satisfaction through genuine relationships. Navigated challenging conversations with members, ensuring a clear understanding of the claims process, resulting in enhanced member comprehension, smoother claims processes, and reinforced trust through transparent dialogue.

Las Vegas, Nevada Area

I was previously a transportation specialist with 6 months of experience at Uber, ensuring safe and timely customer transportation with a focus on providing a delightful commute.Optimized incoming fare request handling, guaranteeing efficient and secure transportation, contributing to enhanced customer satisfaction.Implemented strategies for timely arrivals, resulting in a notable increase in positive customer feedback and overall service quality.Enhanced the customer commute experience through proactive communication, fostering a positive perception and loyalty among riders.

Las Vegas, Nevada Area

I helped to innovate a new app called CheepBuzz for 7 months. I was a part of pioneering the creation, design, and implementation of a groundbreaking app promoting venue deals and specials tracking progress through Microsoft Excel . Developed and launched a cutting-edge app, participating in marketing strategies, and promotion events resulting in a 50% increase in customer participation and engagement within the first three months. Conducted successful meetings with stakeholders from venues, effectively pitching the benefits of our service, leading to a 33% boost in venue participating.

Las Vegas, Nevada Area

As a decisive Poker Floor Manager with almost 3 years of experience with Poker Tournament Consultants, specializing in rapid protocol and procedure decisions for games in play. I maintain a high level of professionalism among poker players and dealers on the floor. Executed quick and effective decisions, optimizing game flow and ensuring a seamless gaming experience, resulting in overall customer satisfaction.Maintained a professional atmosphere on the poker floor, fostering positive interactions between players and dealers, leading to a reduction in disputes and enhanced customer loyalty.

Las Vegas, Nevada Area

As an outstanding Sales Associate with 8 months years of experience at Cellairis, specializing in the promotion and sales of cell phone cases to interested customers. Maximized sales by implementing persuasive communication strategies, resulting in an increase in cell phone case purchases among customers.Successfully identified customer needs and preferences, tailoring product recommendations that led to a boost in customer satisfaction.Implemented effective sales techniques to enhance product visibility, contributing to a growth in overall revenue.

Phoenix, Arizona Area

As a meticulous Punch List Transcriber at Core Construction with five and a half years of experience, proficient in creating and inspecting outstanding tasks on job sites. I specialize in transcribing crucial data and organizing it into a database using Excel to meet project deadlines.Streamlined data entry processes, from transcribing outstanding tasks into a comprehensive Microsoft Excel database resulting in a reduction in completed products and significantly improving project efficiency.Implemented constant inspection protocols, meeting and explaining outstanding issues with project leaders to ensure data accuracy and completeness, leading to a decrease in outstanding items.