Ryan Murphy

Ryan Murphy Email and Phone Number

Enterprise Account Executive @ elvex
Canfield, OH, US
Ryan Murphy's Location
Cleveland, Ohio, United States, United States
Ryan Murphy's Contact Details

Ryan Murphy work email

Ryan Murphy personal email

n/a
About Ryan Murphy

With over 15 years of experience in the technology sector, I am a passionate and results-driven sales leader with a proven track record of growing revenue, expanding market share, and building lasting customer relationships. My core competencies include conversational AI, automation, process improvement, and customer relationship management (CRM). I am currently the Director of Sales at Uniphore, the global leader in conversational AI and automation for the enterprise.In my current role, I am responsible for developing and executing sales strategies, managing key accounts, negotiating contracts, and closing deals. I also work closely with the product, marketing, and engineering teams to provide feedback and insights from the market and customers. Some of my achievements include securing multiple large contracts with Fortune 500 companies, increasing the user retention rate by 25%, and achieving the Presidents Club and Circle of Excellence awards. I leverage my skills in new business development, CRM, and conversational AI to deliver value to our customers and drive growth for our company.

Ryan Murphy's Current Company Details
elvex

Elvex

View
Enterprise Account Executive
Canfield, OH, US
Website:
elvex.com
Employees:
19
Ryan Murphy Work Experience Details
  • Elvex
    Enterprise Account Executive
    Elvex
    Canfield, Oh, Us
  • Inbenta
    Vp Of Sales
    Inbenta Jun 2024 - Present
    Inbenta is a controllable Conversational AI platform that optimizes the customer experience while also improving operational efficiency like lower AHT and increasing FCR. Our platform is built leveraging a combination of Natural Language Processing, Neuro-Symbolic AI, and GenAI Simply put: Our AI platform can think and act like a human, understanding the customer and helping them get the outcomes they want in the fastest way possible. We've commoditized this powerful engine into four digital products • Intelligent Chatbots: which can autonomously interact in complex conversations with customers• Cognitive Search Engine: an easy-to-use search function that can find answers, documents, information from your organization where it resides today.• A centralized ticketing center that streamlines interaction with customers across multiple platforms including email, and social media.• Digital Instructor that offers 24/7 self-service support with step-by-step product tutorials.Each can be customized to meet the needs of any business, and this is why more than 1000 global customers across multiple industries trust their customers with Inbenta.
  • Uniphore
    Director Of Sales
    Uniphore Mar 2023 - Jun 2024
    United States
    Conversational AI &Automation for the EnterpriseAutomate the conversation and find actionable value in every interaction—right where business is done and customer engagement takes place.We have the smartest conversational AI out there: patented, enterprise-grade SaaS, Robotic Process Automation (RPA), intelligent decision support, self-service guidance, and voiceprint biometrics.
  • Observe.Ai
    Regional Sales Director
    Observe.Ai Oct 2020 - Mar 2023
    Observe.AI is an Intelligent Workforce Platform that transforms contact centers by embedding AI into 100% of customer conversations, optimizing agent performance, and automating repeatable processes that drive revenue and retention.Observe.AI is trusted by hundreds of customers and partners, including 23&Me, 2U, Alcon Laboratories, Concentrix, National Debt Relief, and Pearson. Backed by $88M in total funding from Menlo Ventures, Scale Ventures, Nexus Ventures, Next47, NGP Capital, Emergent Ventures, and Y-Combinator, Observe.AI’s headquarters is in San Francisco with an office in Bangalore, India. For more information, visit www.observe.ai.
  • Appzen
    Enterprise Account Executive
    Appzen Dec 2019 - Oct 2020
    Cleveland/Akron, Ohio Area
    AppZen is the leader in artificial intelligence solution for business processes and back office functions. Leveraging patented AI technology, AppZen uses computer vision, deep learning, and natural language processing to automatically read and audit expense reports, receipts, invoices and contracts while cross-checking that information against hundreds of online data sources.This helps companies determine the accuracy and legitimacy of every dollar of company spend in real-time.
  • Pegasystems
    Account Executive- Corporate Markets
    Pegasystems Jan 2017 - Dec 2019
    Ohio
    We are Pegasystems – dedicated to streamlining business and enhancing customer engagement. Our Global 3000 customers rely on our dynamic, strategic applications to drive excellence in their sales, marketing, service and operations. We seamlessly connect our customers with their customers across channels, in real-time.Our adaptive, on-premise and cloud-based apps – built on our unified Pega 7 platform – empower people with comprehensive visual tools to extend and change applications to meet strategic business needs.
  • Mri Software Llc
    Account Executive-Midwest
    Mri Software Llc Aug 2015 - Jan 2017
    Solon, Ohio
    Ryan is an Account Executive with MRI. MRI Software is a global leader in property management and accounting software dedicated to the real estate industry. With offices on 5 continents, MRI is in some of the most famous buildings in the world including the Mall of America, One World Trade Center, and the Terminal Towers. • 125% of 2015 annual goal; 130% of YTD 2016 goal. • Salesman of the month two times- December 2015; March 2016• Recognized as top performer• Major Net New Accounts include: Memorial Healthcare Systems: over half-billion in assets & Neyer Real Estate: over a billion in assets• Strategic Consulting, including business plan & sales strategy development through discovery calls, demos, scoping calls, pricing proposals, negotiations, and finalizing contracts. • Generate new development deals for a real estate development company that focuses on commercial and residential projects, including real-estate market analysis.
  • Teamdynamix
    Enterprise Account Executive- Itsm & Ppm Software
    Teamdynamix Sep 2013 - Aug 2015
    Mid West, West Coast- Higher Education
    Ryan was a Consultant for TeamDynamix, the leading project, portfolio and service desk management software solution for Higher Education. Throughout his time with TeamDynamix, Ryan has worked with dozens of colleges and universities throughout North America to cultivate operational excellence and exceed client expectations.• Strong understanding of higher education unique sales cycle, requirements, and parameters• Directly responsible for establishing and maintaining key relationships within accounts across all levels of customer’s IT organization including VP and C-level positions • Assist and create RFP responses. • Advising IT on formation of effective team structures, drafting best practice policies and structuring workflow processes.• Known as a Relationship Builder, consistently focusing on providing the highest level of service• Build consensus among multiple buyers or decision influencers on campus• Demonstrates aptitude in understanding business forces to apply creative integration and customer delivery solutions• 2014 President's Club Recipient• Key Account Acquisitions include California State University, University of Wyoming, North Dakota University, Colorado University Systems, & Bowling Green University
  • Comdoc
    Key Account Manager
    Comdoc Jan 2011 - Sep 2013
    Columbus, Ohio Area
    Ryan was an Account Executive with Xerox specifically focused on selling document management software across several verticals. • Identified and qualified potential prospects and new business• Negotiated strategic pricing terms, and options to create value• 130% of YTD goal in 2013
  • Road Runner Sports
    Team Sales Coach
    Road Runner Sports Mar 2009 - Jan 2011
    Columbus, Ohio Area
    Trained, developed, and coached junior sales team.

Ryan Murphy Education Details

Frequently Asked Questions about Ryan Murphy

What company does Ryan Murphy work for?

Ryan Murphy works for Elvex

What is Ryan Murphy's role at the current company?

Ryan Murphy's current role is Enterprise Account Executive.

What is Ryan Murphy's email address?

Ryan Murphy's email address is ry****@****vex.com

What schools did Ryan Murphy attend?

Ryan Murphy attended The Ohio State University, The Ohio State University Fisher College Of Business, Walsh Jesuit High School.

Who are Ryan Murphy's colleagues?

Ryan Murphy's colleagues are Lisa Bilodeau, Pedro Cardona.

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