Ryan Ramsland Email & Phone Number

- Managed over 200 existing customers - collectively ordering over one million different product configurations - helping to address order status and delivery questions, provide basic product information, and manage renewal POs.- Worked closely with the sales Account Management team facilitating the purchasing process with new customers; responsible for new account setup within our SAP/CRM system, collecting tax forms and setting up tax exemptions, validating academic discounts, etc. - Acted as the liaison between sales and the finance department, helping to set up customer payment terms and billing information, and update payment methods as needed- Generated quotations and worked with the account manager on special pricing if applicable - Worked through the contract review process to ensure that POs contained the correct information - Assisted the account manager during customer mergers/acquisitions that required billing consolidation among multiple existing accounts - Answered constant flow of customer calls and online chats with minimum wait times- Actively worked to collect customer feedback that then influenced customer satisfaction process improvement changes

Clearwater, Florida

National Event Publications (NEP), an official print media sales agent for most major professional sports leagues and teams. NEP is able to offer a variety of media properties for regional and national advertisers throughout North America.Through the offering of advertising space in sports publications such as yearbooks, game programs, and special event publications, NEP provides advertisers with coverage and exposure at most major sporting events. NEP offers a complete spectrum of media and marketing services, and provides advertisers with an association and exposure through the NBA, NHL, NFL, MLB and Nascar teams and special events.

General retail along with customer sales and service, creating and sending RFQ's and writing PO's, Hands on use with an ERP database system, Visiting customers and helping organize materials, Helping customers over the phone and in-store get the products they need, Calling suppliers to get the best pricing for our customers, Stocking and ordering products, Organizing the store layout, Organizing inventory and special stock items, Helping new employees adjust to the store, Receiving shipments, Picking orders (SKU#), Making deliveries

Helps health care providers and patients by greeting them in person and by phone; answering questions and requests; referring inquiries to the pharmacist.Maintains pharmacy inventory by checking pharmaceutical stock to determine inventory level; anticipating needed medications and supplies; placing and expediting orders; verifying receipt; removing outdated drugs.Maintains a safe and clean pharmacy by complying with procedures, rules, and regulations.Protects patients and employees by adhering to infection-control policies and protocols.Organizes medications for pharmacist to dispense by reading medication orders and prescriptions; preparing labels; calculating quantities; assembling intravenous solutions and other pharmaceutical therapies.Maintains records by recording and filing physicians' orders and prescriptions.Generates revenues by calculating, recording, and issuing charges.Ensures medication availability by delivering medications to patients and departments.Prepares reports by collecting and summarizing information.Contributes to team effort by accomplishing related results as needed.