Jaclyn Burke Email & Phone Number

• Manage a pipeline of leads and opportunities by proactively leading prospects through the sales process using the MEDDPICC Sales methodology• Take control of the sales process by understanding prospect pain points, challenging prospect assumptions, creating constructive tension, providing commercial teaching, and closing sales• Conduct initial qualification to discover purchasing timeline, learning strategy, and business needs of inbound leads to ensure a potential fit• Provide demos of Articulate products to prospects

• Engage in strategic and targeted prospecting into commercial and enterprise accounts to find a market fit for Articulate products• Collaborate with Account Executives to develop and execute plans to maximize prospect engagement• Cultivate a broad and varied understanding of Articulate products and industry trends to provide relevant and compelling information to prospects

• Qualify leads through calls and chats to convert to opportunities for Account Executives• Maintain coverage of live sales support communication paths during business hours• Work cooperatively with other teams to deliver an exceptional customer experience• Track and gather evidence from calls and chats for high priority customer issues or needs• Cultivate a broad and varied understanding and knowledge of the Rise system to provide efficient and competent assistance to customers in a live environment

Detroit, Michigan, United States

• Gather, track and secure confidential student and adjunct faculty records for the College of Health Professions and clinical compliance (including, but not limited to: health forms, criminal background checks, and drug screens)• Ensure that all students and adjunct faculty are in compliance with College of Health Professions policies and clinical site requirements, and initiate follow-up with non-compliant students and faculty• Assist Deans and department chairs in addressing problems and following up with students and faculty as needed to resolve issues• Communicate with various reporting agencies, preceptors, and clinical sites when discrepancies appear• Maintain clinical tracking systems of sites, preceptors, and schedules, including entering and updating student records, updating clinical placement information, requesting clinical placements for certain programs, entering class lists, etc.• Issue, track and maintain database of Affiliation Agreements (100+) and Memoranda of Understanding (300+) for every site and preceptor in all programs• Maintain communication with university administration and legal counsel to ensure that contracts are in compliance with state, federal, university and clinical site regulations• Serve as liaison to university administration and legal counsel for all additional College of Health Professions contracts

Royal Oak, Michigan, United States

• Responsible for portion of studio sales of packages and memberships• Instructed indoor cycling classes in-studio, as well as virtually via streaming software

Southfield, Michigan, United States

• Coordinated medical student rotations for the Internal Medicine, Advanced Medicine, and Psychiatry clerkships for Michigan State University College of Human Medicine• Created and maintained clerkship schedules, and communicated with physician preceptors for clinic placement• Provided administrative support to Community Assistant Dean, Community Administrator, and three Community Clerkship Directors• Collaborated with Accounts Payable on processing of physician preceptor payments• Ensured all curriculum requirements were met based on the College and LCME regulations• Responsible for community campus faculty appointments and acted as a liaison between the community campus and the College’s Central HR• Maintained extensive Excel faculty database, including new appointments, rank/title changes, reappointments, and terminations, and managed annual Mass Update of 500+ community faculty members

Master Of Arts - Ma, Economics

Bachelor Of Science - Bs, Social Sciences