Ryan Savage Email & Phone Number

London Area, United Kingdom

The Member Services team is responsible for three central pillars of IAB UK’s offering and operations. The first of these pillars is member relations. This aspect of the role requires end-to-end management of my allocated members, cultivating professional relationships that enable our members to make the most out of their IAB membership.The second of these pillars is sector management. A core part of the Member Services team’s role is to champion the IAB’s mission across various industry sectors, e.g. Connected TV, Gaming, Search, etc. This will requires me to develop a deep understanding of the challenges that my allocated sectors face and develop and manage a successful roadmap of initiatives and outputs that supports the sector’s growth. The third pillar is commercial. I am responsible for renewing my allocated members throughout the year in order to maintain membership revenue that allows the IAB to do all that it does. I am also responsible for achieving an annual new business target by prospecting and onboarding new members in my allocated sectors.

London, England, United Kingdom

London, England, United Kingdom

• I deliver campaigns across The Ozone Project ecosystem with the ultimate goal of client service excellence and satisfaction, leading to revenue growth and new opportunities for the Ozone business from its existing clients.• In line with our company values, I deliver transparency to advertisers and promote an 'easy to do business with' experience in-market by seamless project management of campaigns.• Residing in the Client Services team, I am a key stakeholder of the advertiser business and its needs in relation to campaign management. This involves keeping cross-functional business partners informed.• I deliver campaigns with the correct set up, reflecting a full understanding of what has been sold, what the 'measurement of success is, a campaign checklist and effective communication to the Operations team; including use of any 3rd party vendors.• Make recommendations to clients which align with their objectives of driving long term brand building and consideration, as well as short term sales from their target audience, to get the required real world results.• I work with the Sales team as well as cross functional teams to constantly improve and execute effective client service that aligns with the ever-evolving product innovation and different customer segments, including insight generation.• Driving long term engagement for advertisers that drives repeat business. A key driver to this is the end of campaign analytics and presentations for learning and development.• Demonstrate drive and commitment to delivery of my own and team objectives and helping other team members as needed.

My role was a hybrid of client services and technical operations. My day-to-day responsibilities included:• Providing expert advice to our clients on using our programmatic platform (my client patch includeded a number of self-service clients across GroupM and Publicis)• Delivering in-depth training plans and sessions.• Working alongside internal stakeholders to improve processes for both ourselves and our clients, to drive profitability and platform uptake. • Speaking to product, engineering, and support teams to find solutions and troubleshoot issues that impact our clients and hinder their progress/growth. • Utilising my previous experience of briefing, trafficking and managing programmatic video campaigns to advise our clients on best practices, making the most of the DSP/SSP technology, and ensuring they hit all of their client’s KPIs.

London, United Kingdom

Working on the GroupM UK business, my responsibilities included the management and execution of a multi-million-pound portfolio of digital campaigns for a range of agency clients. I have extensive experience of managing programmatic video campaigns throughout the entire end-to-end process. For two years I managed a large portfolio of campaigns with some of the biggest advertisers in the world through our programmatic DSP, The Addressable Platform Ltd (formerly Videology). This included upselling and responding to client briefs, setting up campaigns in the DSP, trafficking creatives, managing and optimising the campaign during its activity, and all end of campaign reporting and reconciliation. I completely owned the end-to-end campaign process for 30+ campaigns simultaneously, ensuring all KPIs and budgets were fulfilled for each unique client.As I became more experienced in my role, I began to get more involved in the commercial/sales side of the business. As I already had great relationships with our clients through the customer service I was providing, I was able to effectively identify opportunities to upsell and achieve upweights for the business.

London, England, United Kingdom

Working on the GroupM UK business, my responsibilities included the management and execution of a multi-million-pound portfolio of digital campaigns for a range of agency clients. I have extensive experience of managing programmatic video campaigns throughout the entire end-to-end process. For two years I managed a large portfolio of campaigns with some of the biggest advertisers in the world through our programmatic DSP, The Addressable Platform Ltd (formerly Videology). This included upselling and responding to client briefs, setting up campaigns in the DSP, trafficking creatives, managing and optimising the campaign during its activity, and all end of campaign reporting and reconciliation. I completely owned the end-to-end campaign process for 30+ campaigns simultaneously, ensuring all KPIs and budgets were fulfilled for each unique client.As I became more experienced in my role, I began to get more involved in the commercial/sales side of the business. As I already had great relationships with our clients through the customer service I was providing, I was able to effectively identify opportunities to upsell and achieve upweights for the business.

London, United Kingdom

This intern role is an important role to the Senior Leadership Team for one of IBM's key Service Lines within Global Technology Services. Responsibilities are varied and cover all aspects of Marketing and Communications. In this role, I worked closely with both the Senior Leadership team for Resiliency Services and the Global Technology Services Marketing team to create a strong communications strategy for Resiliency Services UK, both internally and externally. Responsibilities included helping the business to raise market awareness in the UK through a number of important initiatives. For example, developing and executing the social eminence programme with sellers and subject matter experts, driving the client reference programme to ensure we had a strong portfolio of case studies to take to market, managing IBM's presence at signature events in the Resiliency calendar like the annual Business Continuity Institute global conference. I was also responsible for managing entries to globally recognised industry awards programmes, creating and delivering sales enablement, managing content, and delivering competitive market analysis reports.