Ryan Scott Email & Phone Number

Richmond, Va, Us

Ashburn, Virginia, United States

As Head of Operations for a physical office space, I lead efforts in security, government compliance, technical support, and general office management. I am the primary point of contact for all in-office operations, including freight and shipping needs, space optimization, equipment management, and emergency response. Additionally, I serve as the company's lead hardware technician, providing deep technical insight, problem-solving, component selection, hardware design, and systems integration. I have also acted as the on-site technical lead for national and international projects with Fortune 500 clients, overseeing projects valued at over $1 million USD. Furthermore, I provide IT and technical support for our remote workforce and internal development teams, managing Office 365 and Google Workspace administration.

United States

As the Founder and Director of a nationally recognized performing arts nonprofit, I oversee the organization's daily operations, managing a team of over sixty staff and participants. My responsibilities include budgeting, fundraising, human resources, and maintaining relationships with the board of directors. I lead the development of strategic plans aimed at fostering growth and improvement, while also building partnerships with local and regional stakeholders to expand the nonprofit's reach and impact. In my role as Creative Director, I guide the artistic direction of the organization, selecting programming, developing annual productions, collaborating with artists, and ensuring performances align with our mission and artistic vision. Additionally, I handle content creation, selection, and design for social media, as well as branding and marketing initiatives.

Responsible for creating revenue-generating relationships with businesses and organizations within the region, including sponsorships, advertising or other collaborative partnerships that benefit the Richmond Symphony. The portfolio includes small-to-mid size businesses with sponsorship packages, advertising packages, support and special events. Daily activities and responsibilities include regular communications to business partners, creation of sponsor packages and proposals, proofreading/creation of marketing copy and supporting business prospecting, cultivation and stewardship. Additionally retained responsibilities of previous Office Assistant position by serving as tier 1 & 2 IT support for office (including VPN setup, server management, VoIP administration, etc.), Richmond Symphony Board of Directors liaison, office calendar management, representing the Richmond Symphony League and tracking team expenses and invoices.

A flexible position tasked with supporting multiple departments in a variety of roles at the Richmond Symphony. Serve as primary liaison for the Richmond Symphony Board of Directors, managing the calendar of meetings, providing administrative support and acting as the first point of contact for Board members. Manage administrative offices by tracking all office expenses, coding invoices for accounting, ordering and inventorying all office equipment and providing desktop and technical support. As the primary support for the APC team, the position routinely provides knowledge and assistance that includes, but is not limited to digital media production, fundraising, volunteer coordination, event planning, assisting marketing teams and data collection/analysis.

Richmond, Virginia Area

Business manager of entire company with a focus on operations management and customer service roles. Responsible for managing time tables for customer pickups, parts deliveries, shop work and contractors. Manages social media and advertising accounts, studying traffic to identify potential strengths and weaknesses in advertising budget ensuring proper display and tracking of yearly vehicle inventory valued in excess of $2,000,000. Requires strong verbal and written communication to maintain five-star rated customer service, in addition to having a comprehensive understanding of back-end computer systems and financial knowledge to facilitate contracts and ensure all documentations meet federal and state standards.

Powhatan, Virginia

Extracurricular instruction of high school and middle school students in after school music program. Instruction included musical performance, technique, choreography, and musical coordination as well as teaching students teamwork, responsibility and critical thinking. Required to maintain strict lesson plans and schedules to facilitate learning and keep group competitive against other groups around the country. As creative director, insured that design decisions helped to convey intended messages and were achievable by all members of the ensemble. Also helped to coordinate competitive events hosted by PHS during the competitive seasons and traveled to local/national competitions, representing the school on a national level.

Fairfax, Virginia

Responsible for providing weekly large group and individual instruction of high school and college age students in both university and extracurricular settings. Instruction was at the absolute highest standard in the world, requiring extensive lesson planning, development strategies, and project management with instructional staff. Expected to maintain university standards and practices as well as striving for top level instruction that was competitive with other groups around the world. Additionally, this position was responsible for several HR roles including: individual hiring of instructors and performers, conflict resolution and serving as a point of contact for the group.

Richmond, Virginia Area

A front line claims adjuster that provided initial customer service at the moment of, or shortly after a claim was filed. Provided excellent verbal customer service (via phone and email) with compassion and sincerity at a time of possible crisis and throughout the claims process. Required extremely detail oriented work, scheduling, organization and timetable management as well as being a competent investigator to maintain honest, accurate and legally credible solutions to claims. Used strong phone and writing skills to help maintain strong personal relationships with customers and all parties involved in claims process (workshops, witnesses, police, other adjusters, etc.)

Greater Atlanta Area

Daily group and individual instruction of roughly 150 high school and college age students. Instruction was at world class level for upwards of fifteen hours a day and included musical performance, technique, choreography and musical coordination. Organization traveled and competed on a nationwide tour covering more than 10,000 miles and 40+ cities. While traveling, helped maintain a social media campaign spanning Twitter, Meerkat, Periscope, Facebook, Snapchat and Instagram.

Sales and retail position that focused on completing customer sales as a cashier, receiving, managing and stocking store merchandise. Used extensive product knowledge and problem solving to assist with customer inquiries, product demonstration and to help provide personalized experience to customers.

Bachelor’S Degree, Psychology With Minor In Gender, Sexuality And Women'S Studies

High School

Activities and Societies: Drumline, Section leader of Indoor Percussion Ensemble, Art Club