Ryan Blackwell Email & Phone Number

Fresno, California, United States

Establish new IPFS contacts to generate new business opportunities through cold calling, investigating leads, prospecting and closing sales while onboarding and training new Customers.Open and build new relationships with prospective agencies/brokerages located in the assigned territory.Increase unit count, premium and interest margin by protecting existing relationships and consistently adding new insurance agents to the IPFS portfolio of active customers.Conduct needs analyses for… Show more Establish new IPFS contacts to generate new business opportunities through cold calling, investigating leads, prospecting and closing sales while onboarding and training new Customers.Open and build new relationships with prospective agencies/brokerages located in the assigned territory.Increase unit count, premium and interest margin by protecting existing relationships and consistently adding new insurance agents to the IPFS portfolio of active customers.Conduct needs analyses for prospects and Customers using the IPFS Sales process and Salesforce.Learn and effectively communicate IPFS technology and service offerings to drive conversion and development of relationships.Foster good working relationships with IPFS Branch Managers and support Associates, including a number of different Account Executives. Show less

Houston, Texas Area

* Lead, train and manage Collection Associates in collection of return premium or insured deficiencies on cancelled accounts to ensure recovery of funds due to IPFS* Maintain delinquency and charge off percentages in accordance with branch plan* Review and address reinstatements as needed* Actively participate where required in the collection of funds due for the assigned portfolio(s)* Provide Legendary Service to all Customer inquiries (external and… Show more * Lead, train and manage Collection Associates in collection of return premium or insured deficiencies on cancelled accounts to ensure recovery of funds due to IPFS* Maintain delinquency and charge off percentages in accordance with branch plan* Review and address reinstatements as needed* Actively participate where required in the collection of funds due for the assigned portfolio(s)* Provide Legendary Service to all Customer inquiries (external and internal) by responding promptly and thoroughly to all requests* Proactively anticipate issues and communicate internally with Management, Customers, Account Executives and Sales Executives as appropriate* Develop and maintain knowledge of tools used by our Customers, including the ability to effectively communicate the applicable features and benefits and provide training on its usage. This would include our website, eForms, email reports and available payment options* Respectfully work with the external Customers regarding billing questions as well as collection of their outstanding balances* Ensure and maintain the financial integrity of accounts in assigned portfolio by maintaining complete and detailed records of transactions related to assigned portfolios* Use every internal resource available to collect unpaid balances* Effectively manage charge off accounts* Comply w/Internal Audit standards* Communicate effectively with Manager regarding all problems accounts and challenging program entity relationships* Provide a month end problem account, Aged Balance report, fraud/audit review, charge off report to manager for review and submission to Corporate* Manage team for call center type environment within branch* Other duties as requested by Management which may include, but not limited to providing backup and support for other branch Mgmt Show less

Fresno, California Area

I am currently consulting for my former company as a collections specialist.

Fresno, California Area

 Conduct investigations on new and existing Brokers and General agents Conduct Process monthly reports  Investigate and analyze documentation and irregularities on loans Recover collateral on fraudulent loans Reduce and ensure reduction of losses due to fraudulent activity Audit and review departments daily and monthly work Office computer tech- Worked with IS resolving office computer and printer issues

Fresno, California Area

 Conduct investigations on new and existing Brokers and General agents Conduct Process monthly reports  Investigate and analyze documentation and irregularities on loans Recover collateral on fraudulent loans Reduce and ensure reduction of losses due to fraudulent activity Audit and review departments daily and monthly work Office computer tech- Worked with IS resolving office computer and printer issues

Greater Los Angeles Area

Analyzed and audited the work quality of Senior Collection Representatives to assure appropriate policies and procedures were maintained. Approved and processed charge offs involving large dollar amountsCompleted month end reportsCollected the more complex or sensitive accounts as neededConducted yearly evaluations/reviews of the Collection staff

Greater Los Angeles Area

Analyzed, approved, and processed charge-offsDeveloped and maintained working relationships with internal & external customersAssisted upper management with large projects involving monthly deadlinesTrained new employees on company policies and procedures

Greater Los Angeles Area

Serviced & managed over three hundred premium financed loans while collecting the collateral of return premiums involving high dollar amounts.Communicated with Carriers, General Agents & Retail Brokers regarding return premiums due Compliant with state regulatory lawsIdentify potential loss situations and administer meetings with upper management regarding the same.Managed high volume of calls and e-mails per day

Fresno, California Area

Delegate and administer daily departmental reportsWork interdepartmentally to resolve open items and make necessary data entry correctionsRespond to incoming customer phone calls and departmental mail and correspondenceCoordinate and administer correspondence related to outstanding loans

Greater Los Angeles Area

Administered mortgage defaults and the collection of any past due amountManaged document controlCreated and implemented improved techniques and procedures for keeping loan files properly stored and retrievable for departmental useDistributed mail, faxes, and UPS deliveries to their responsible partiesMaintained copier and printer operationsManaged office supplies inventoryCompleted administrative, communication, and logistical tasks for the Vice President and Assistant… Show more Administered mortgage defaults and the collection of any past due amountManaged document controlCreated and implemented improved techniques and procedures for keeping loan files properly stored and retrievable for departmental useDistributed mail, faxes, and UPS deliveries to their responsible partiesMaintained copier and printer operationsManaged office supplies inventoryCompleted administrative, communication, and logistical tasks for the Vice President and Assistant Vice President of the department Show less