Ryan Murphy Email & Phone Number

Carlsbad, California, United States

Carlsbad, California, United States

Carlsbad, California, United States

Carlsbad, California, United States

Mission Viejo, CA

• Oversaw sales operations for $65MM store while hiring, training, and coaching staff to promote employee development and retention, and facilitated excellent customer service that met organizational standards and drove.
• Increased efficiency and consistency by redesigning storewide operations training, improving sales growth and cost savings for 6 Executives, 15 Leads and 250 hourly employees.
• Improved net promoter score by 130% after developing and executing quarterly in-store customer satisfaction strategy.
• Delivered 100% satisfaction score for executive engagement and retention in 2017 and 2018.
• Surpassed annual sales revenue benchmark by 10% through execution of sales operations and team management.
• Grew year over year sales by over 250% by launching omni-channel strategy to increase digital sales.

Irvine, CA

• Led sales operations for retail location with $75MM in annual revenue by providing leadership, training, and support to employees that encouraged collaboration, teamwork, and personal growth, and resulted in revenue.
• Acting assistant store manager and drove 5% and 7% sales comps year over year.
• Increased Q4 sales revenue 24% year over year by managing and implementing in-store strategy for 60 stores in Q4 2016.
• Served as district training sponsor and led training and development efforts for two campus recruits, four interns, and three managers.

Orange County, California Area

• Led store remodeling projects from concept development through delivery, establishing staff and budget needs, and facilitating hiring and training for accurate execution of new layout merchandising strategies. I served.
• Awarded Region 200 Top Project Manager for execution and completion of five remodeling projects.
• Successful projects led to increased comp sales at locations up to 10%

Orange County, California Area

• Ensured proper flow of consumer product by partnering with distribution centers and managing vendor relationships. Maintained efficient and accurate warehouse operations to drive increased sales. Worked with department.
• Recognized as 2014 Logistics Executive of the Year for district oversight of operations at multiple sites.
• Introduced and implemented district wide digital sales services for in-store pick-up, ship to store, and ship from store.
• Completed executive analysis of inventory flow and projected sales to meet customer needs and demands, reduce missed transactions, and increase profitable sales comps up to 7% year over year.

Newark, DE

• Responsible for driving business development, sales, and underwriting to prospective clients of Bank of America Small Business product and services. Leveraged prospects through pre-qualified lead generation, inbound.
• Authority for selling, lending, approval and underwriting of Small Business products and services up to $500,000.
• Delivered financial, industry, and economic analysis, in addition to excellent product knowledge, to facilitate decision making, up-selling, and close accounts.
• Drove Opportunity Win Rate over 65% in first year.

Bachelor'S Degree, Economics, 3.50/4.00

Activities and Societies: Vice President- Men's Club Basketball, Lady Lions Varsity Basketball Team, IFC/Panhellenic Dance Marathon.

Bachelor'S Degree, Energy, Business, And Finance, 3.50/4.00

Activities and Societies: Vice President- Men's Club Basketball, Lady Lions Varsity Basketball Team, IFC/Panhellenic Dance Marathon.