Ryan Rivera Email & Phone Number

Santa Clara, California, United States

Redwood City, California, United States

• Guided kids ages 7-13 in learning the fundamentals in sports, and how to transfer the skills they acquired into other aspects of life.• Developed drills and game plans for players to learn and adapt their playstyle’s to be successful at the next level.

Santa Cruz, California, United States

• Act as House Manager for Kaiser Permanente Arena events.• Build positive working relationships with security and janitorial staff.• Assist with and double check cleanliness of arena at end of shift as needed.• Ensure the adherence of COVID-19 procedures and regulations.• Communicate with management team about Arena-related elements that arise during events.• Complete projects as assigned by Director, Operations or Facilities Coordinator.

Palo Alto, California, United States

San Diego, California, United States

• Supported different areas of the ballpark including, but not limited to, the seating bowl and entry gates.• Strengthened a variety of skills in the areas of customer service, people, and crowd management to exceed guest expectations.• Exemplified the Petco Park Promise: CARE, CONNECT, EXCEED by proactively welcoming all guests to the ballpark and consistently strive to exceed all guests’ expectations.• Utilized ticket scanning equipment to assist guests at entry gates.• Managed crowd flow, verified, and maintained ticket integrity in the seating bowl.• Evaluated guests’ needs during events through empathy, good listening skills, and effectively resolved them through appropriate action, service, or solution.• Cared for Americas Number 1 Ballpark by reporting security, safety, and housekeeping issues via appropriate communication channels; including but not limited to portable devices

San Francisco Bay Area

• Work with supervisors to set up and take down equipment and furniture used for events. • Operate baseball pitching machines. • Assist with “shagging” (i.e. catching and collecting) baseballs during pregame batting practice.• Make changes to floor plans if requested by clients or event supervisor. • Provide hands on support for any projects or emergencies at the ballpark. • Ensure a high standard of customer service to clients and guest.

Stanford, California, United States

• Lead and organize setup and cleanup for Fan-Fest outside Stanford University home football games.• Ensure quality on giveaways and activities both inside and outside Stanford Stadium.• Maintain fan morale by interacting and engaging with the community before kick-off.

Atherton, California, United States

• Remodeled dormitories using various tools and equipment provided by the campus.• Maintained campus and assisted in relationship oriented personal custodial, carpeting, electrical and laundry services for summer camps.• Demonstrated and continuously developed great teamwork skills and cross-campusrelationships.

Menlo Park, California, United States

• Assembled customer service data used to expand the company into new households.• Generated company revenue by exceeding sales quotas and establishing an excellent customer service relationship.• Maintained a clean and organized front end of the store and used customer service skills to boost sales morale.

San Diego, California, United States

• Improved park attendance by showcasing outstanding customer service.• Operated, monitored, and repaired various rides and roller coasters.

Bachelor Of Science - Bs, Sports Business

Biology And English

Education record