Global IT Infrastructure Manager 2020-2024• Managed a global team responsible for LAN, WAN, telecommunications, and firewall management, with team members located in the U.S., Mexico, EU, and China.• Maintained a 24 / 7 administrative and production network infrastructure located in 80 locations and 22 countries across four continents.• Helped manage the overall IT infrastructure budget and inventory planning.• Led security infrastructure for migration of SAP to… Show more Global IT Infrastructure Manager 2020-2024• Managed a global team responsible for LAN, WAN, telecommunications, and firewall management, with team members located in the U.S., Mexico, EU, and China.• Maintained a 24 / 7 administrative and production network infrastructure located in 80 locations and 22 countries across four continents.• Helped manage the overall IT infrastructure budget and inventory planning.• Led security infrastructure for migration of SAP to Azure.• Identified and implemented security requirements for migration of physical servers to Azure and data center reduction and planned closure.• Implemented SD-WAN, replacing MPLS WAN.• Integrated new sites acquired, resulting in 70% company growth during tenure.• Managed planning and implementation of hardware replacements and upgrades.• Implemented Palo Alto Global Protect VPN, replacing Cisco VPN at the start of the pandemic to handle the larger number of employees working remotely.Senior Infrastructure Engineer / FW Team Lead 2012-2020• Managed a global team responsible for firewall management, with team members located in the U.S., Mexico, EU, and China.• Maintained a 24 / 7 administrative and production network infrastructure located in 50 locations and ten countries across four continents.• Helped manage the overall IT infrastructure budget and inventory planning related to firewall infrastructure.• Migrated from Cisco ASA to Palo Alto firewalls for process control networks.• Implemented Palo Alto site separation firewalls at sites to secure critical administrative data for each site.• Evaluated VPN replacements to update security and expand a minimal VPN workforce.Additional Experience:Various IT Engineering positions 1996-2012.Responsibilities grew from one site to include all sites in North America, South America, and Asia (including China). Replaced hub-and-spoke WAN with global MPLS implementation. Show less

Supervise technical support staff.Design networks and interconnectivity for locations in TX, UT, and Mexico.Setup temporary networks at trade shows.

Design, implement and support networks for customers in US and Mexico.Build a training division, offering retail training in computer applications on site and in house classrooms.Manage staff and contract instructors.

Manage all networks and PCs.Designed and implemented Help Desk, resulting in savings of $750,000.

Automated financial and regulatory reporting resulting in a man-hour savings of 60% over the previous manual processes.