Sandra Castillo Email & Phone Number

Bakersfield, California, United States

Northridge, CA

• Consulted with clients’ teachers, family, Psychiatrist, ERICS and Therapist to implement treatment plan.
• Collaborated with Teacher to create custom classroom environment that was integral to student needs.
• Developed and implemented treatments plans to address behavioral issues.
• Co-facilitated Dialectical Behavior Therapy (DBT) group.
• Diffused crisis situations, assist in calming clients.

Encino, CA

• Managed and trained personnel on company policies and procedures and customer service expectations.
• Collaborated with team to maintain smooth operations and high standards of customer service during high volume rushes.
• Maintain clean dining areas and work stations by routinely sweeping, mopping, replenishing supplies.
• Greeted customers, handled payments via a POS system fulfilling over 300 orders per shift.

West Hills, CA

• Maintained a clean and safe environment for customers and associates.
• Carefully listen to customer’s questions, and answered them to the best of my ability.
• Managed my time accordingly, to complete all task on time.