Sebastien Jacques Email & Phone Number

Dallas, Tx, Us

United States

• Lead consulting engagements across multiple industries.• Improved ITSM metrics for a large financial client by designing and implementing the ITSM consolidation and integrated reporting.• Recommended code restructuring and git process improvements internally.• Leveraged JSM to track, monitor, and report against quality initiatives.• Advised stakeholders on strategy for the Cloud migration of IT tools.

United States

• Lead the discovery and implementation of technology solutions for several clients.• Advised clients on solutions architecture to address their business needs leveraging the modern technology stacks.

San Francisco Bay Area

• Advise the Enterprise Agile Transformation organization on how to best leverage the Atlassian tools to support both agile adoption and agile practice.• Drive consistent approach to using agile tools across the enterprise.• Leverage the Atlassian capabilities to enable agile practice and improve project flow.• Deliver standard configurations to ensure consistency, efficiency, and improve KPI reporting.• Lead cross-functional collaboration efforts to optimize processes.• Contribute to the recommendations for the solution architecture and governance.

Plano, Texas, United States

• Evaluate solutions for program and portfolio management to best integrate with the client’s current work management tool, Jira.• Collaborate with stakeholders to review current enterprise tools strategy.• Identify and define metrics and KPI for the scrum teams.• Deliver user and management training, and guidance for the selected solution.

• Planned, executed, and delivered the consolidation of Enterprise Tools, including upgrades and migration to AWS.• Re-engineered processes and customized configurations to better support business processes.• Support the Enterprise Tools and Services (ETS) team with all operational aspects of the Atlassian tools suite administration and management.• Advise the Enterprise Tools & Services organization on operational processes to support scaling up and maintain manageability.

Dallas/Fort Worth Area

• Lead the Agile transformation with the VP of Engineering and initiate the adoption of DevOps.• Establish and implement operating processes.• Direct cross-functional teams through the adoption of Agile/DevOps methodologies. • Architect & deploy Atlassian tool suite solution in support of corporate transformation. • Manage the Software Quality Assurance team.

Plano, Tx

• Manage multiple teams through all integration and implementation activities as a member of the project leadership team and ensure the timely delivery of a quality solution.• Coordinate 5 vendors, report, and present integration, validation, implementation, and acceptance activities at the executive level, both internally and externally.• Recommend and implement tactical and strategic process improvements.

Plano, Texas, United States

• Manage all integration activities as a member of the project leadership team.• Train and mentor a resource to become the Integration Lead for subsequent projects.

Plano, Texas, United States

• Train and mentor interns and new employees in test automation.• Improve the automated test libraries.

Bachelor Of Science - Bs, Computer Science

Business Administration And Management

Mathematics, Statistics, And Economics