Michael Wolfe Email & Phone Number

Boerne, TX, US

Dallas-Fort Worth Metroplex

• Assisted in merging Atlassian Cloud environments
• Facilitated and coordinated in migrating 2 - 3 clients a year to the Atlassian Cloud, or from the Cloud to Atlassian Data Center Products
• Coordinated migrations ranging from a handful of users and projects, to major data sets around 1TB and 1,000’s of users
• Migrated client databases from GCP-MySQL to GCP-PostgreSQL
• Configured AWS environments to work with Bitbucket CI/CD pipelines
• Developed PoC’s utilizing various AWS products

Dallas/Fort Worth Area

• Organize and host regional events for the DFW Atlassian Community, fostering collaboration and problem-solving within the Atlassian community.
• Coordinated with other event leaders to facilitate team-building activities and idea-sharing sessions, enhancing networking opportunities for attendees.

• (Acquired Thursby Software Systems in 2018)
• Managed Office 365 environments to support application developers, and QA teams.
• Assisted in global server management.
• Assisted in network configuration as needed.

• Coordinated a full office move during a global pandemic from Arlington Texas to Dallas Texas
• Oversaw Technical Support and QA Teams
• Established new web store using Shopify
• Configured and managed Jira, Confluence, Bitbucket server to replace dated bug tracking systems
• Established a BDR solution for Windows and Ubuntu servers utilizing VEEAM backup, shell scripts, and CRON jobs
• Managed product user guides

• Provided technical support for pharmacy hardware via phone and on-sight support
• Traveled to client sites to install new pharmacy equipment, or to upgrade pharmacy equipment
• Assisted the production teams in configuring new client servers
• Assisted in researching and evaluating new company hardware solutions
• Worked directly with hardware vendors for new solutions
• Provided assistance to our internal IT staff

• Constructed computers utilizing off the shelf components to build and configure image generating server racks.
• Collaborated with Research and Development to configure complex image generator systems for configurations requiring more than 3 screen visuals.
• Provided comprehensive training of new employees and developed policies and procedures for image generator builds and projector calibrations.
• Installed internal fiber network for image database engineers.

Bedford, Texas

• Responsible for managing and building multi platform, enterprise servers nationwide.
• Part of a quick response team during outage emergencies.
• Configured VLANs for new colocation customers and other junior networking tasks.