Susan Turner Email & Phone Number

Orlando, Florida Area

Managed the creative direction of 4 individual lands, concurrently, from intent to installation in the field. Delivered assistance to each team, meeting Creative schedules and milestones.• Identified the need for better communication between disciplines. Created a task force to recognize issues that could affect the schedule of completion and streamlined a new process to exchange information between the teams.• Ascertained an understanding of all project challenges by providing collaboration with integrity, timeliness and utilizing active listening, demonstrating to others, that their input was valuable.

Controlled multimillion-dollar projects from concept to installation located in Walt Disney World, Universal Studios and Hollywood Studios expansion. Managed up to 45 team members per project. Provided support to award-winning projects: Pandora, Animal Kingdom and Smugglers Run, Disney Hollywood Studios.• Decreased budget errors by meticulously overseeing costs associated with procurement, and audited expense reports. • Met project budgets and schedules by including key personnel earlier in planning process, ensuring collective understanding of time and costs required for project installation. • Empowered and respected team members, increasing productivity through management style which resulted in hard work, saving time and money.

Dubai, United Arab Emirates

Led progress of the DreamWorks building within Motiongate park. Provided leadership, developing, and producing fabrication plans. Prepared, oversaw, and contributed to all details of technical scope documents.• Guaranteed project goals and objectives were addressed and met by guiding multiple technical disciplines, vendors, and consultants from design through operational handover.• Ascertained budgets and schedules were met by consistently reviewing project’s progress. Reported status to stakeholders and senior management.

Dubai Uae

Implemented project development and executed show / ride objectives through consistent communication with the project team. Planned, organized, and managed the Hub Zero project and Dubai Parks Resort project.• Managed client, vendor, and internal relationships by applying critical thinking and problem-solving skills, delivering the client’s and IP holders’ creative vision.• Monitored quality and tracked project deliverables by utilizing theme park background. • Efficiently implemented and managed project changes, while maintaining communication with project stakeholders and managing expectations. • Developed others by leading as a role model and challenging others to grow as leaders.

Orlando, Florida Area

Managed creative, fabrication, scheduling, installation, and document control. • Achieved collaboration with project teams, identifying overall objectives by communicating priorities, long term goals, strategy, and execution information. • Met goals by employing excellent communication skills, developing, and maintaining good relationships with vendors and internal and external personnel and establishing win-win partnering.• Led in open and supportive manner, creating positivity and respect.• Resolved conflict and improved operations by collaborating with team to find workable solutions.

Orlando, Florida Area

Supervised a department of 14 individuals with emphasis on servicing the client. Changed processes and procedures to better implement company policies and improve companywide communications. Assisted exhibitors throughout an event. Process orders, freight and payments. Identify and resolve issues with emphasis on efficiency, courtesy and satisfaction.

Orlando, Florida Area

Supervised product assembly and floor operations. Provided guidance to the internal shops and outside vendors. Purchased, tracked and shipped inventory. Initiated and installed cost cutting procedures that achieved substantial company savings.

Glendale, Ca

The key contact person, facilitating day-to-day communication within the project team, and among vendors and Theme Park disciplines. Identified and resolved issues involving all aspects of the project. Monitored design, production, scheduling and budgeting of an Imagineering project.

Anaheim, Ca

Assisted in developing Standard Operation Procedures. Promoted adherence to Disney policies and guidelines. Oversaw daily operation of attractions. Provided liaison between management and Walt Disney Imagineering during refurbishments and new projects.