Customer Service Executive
Current• Meeting sales budgets. • Processing and following up orders & to respond to customer inquiries and requests in a timely manner right up to delivery.• Maintaining strong relationships customer and meeting customer customer satisfaction level .• To follow up and clear backlog orders/shipments to improve delivery performance & Reducing Inventory cost by taking goods from stock or releasing bulk orders• Handling customer complaints & coordinating with related departments and arranging replacement and other relevant actions.• Keeping records & preparing reports.