HIPAA Security at UICAnnual HIPAA Risk AssessmentThird-party Vendor Risk AssessmentsInstitutional Review Board (IRB) Project Security Risk AssessmentsData Preservation for Legal, FERPA and Other ReviewsCMMC Project Management800-171 Project ManagementSoftware/Hardware Security Risks AssessmentProvide Guidance and Assistance with SOC IssuesHIPAA Security at UICAnnual HIPAA Risk AssessmentManagement of Remediation and Risk Treatment for HIPAA Action PlanIT Policy and Procedure Writing

Responsible for:HIPAA Security at UICAnnual HIPAA Risk AssessmentUIC’s TLS/SSL Certificate ManagerInstitutional Review Board Cybersecurity ReviewerData Preservation for Legal, FERPA and Other ReviewsCMMC Project Management800-171 Project ManagementSoftware/Hardware Security Risks AssessmentIRB Security AssessmentProvide Guidance and Assistance with SOC Issues

Work with stakeholders to create a cyber security program for their business: strategic plan, policy/procedures and risk management for IT. Collaborate on management of support desk using principles of ITIL. Manage business IT networks utilizing Microsoft Windows Server and associated infrastructure. Developed network assessment/monitoring/reporting for our clients using Network Detective Reporter. Audited company policies and implementations for backups, patching and preventative security. Developed and presented Cyber Security Education program for clients. Manage networks and automate processes using Kaseya VSA. NOTABLE PROJECT Cyber Security Awareness Program Situation: Realized that we are seeing repeated user mistakes with passwords, email, and web browser usage. Accounts were getting hacked.  Tasks: Create a Cyber Security Awareness Program for our users.  Actions: Created what we called Agility Lunch and Learn presentation. Gave presentations during our client’s lunch time. Also allowed for question and answer period. Results: Significant drop is credential compromise. Office 365 compromise incidents dropped over 70% compared to previous year.

IT Consultant – Self Employed Chicago, IL; 2008 to PresentManage and troubleshoot PCs and networks. Software installs, backups, antivirus, hardware specification, and user training. Windows 10, Microsoft Office 365, Anti-malware, wireless networks.

Mentored and managed a team of 8 Senior Network Consultants; leadership responsibilities included interviewing, hiring, training, and performance evaluation. Mentored and counseled Network Consultants on planning, review, and guidance of all projects; audited Consultant work and assessed overall performance. Supported Network Consultants by attending facilitated meetings with clients; guided Consultants in planning and selection of best network solution for Service Level Agreement. Notable Achievements:►Promoted team growth and led an expansion effort to double staff from four to eight Network Consultants (2006 to 2007).►Serviced and maintained over $1M in team revenues in 2007; achieved 100% growth year-over-year in total team revenues (2006 to 2007).

Designed, built, and maintained Microsoft networks for a portfolio of accounts; held accountable for success of planning, operation, disaster recovery, and project budgeting. Maintained responsibility for project aspects throughout entire lifecycle; operated independently of a Project Manager and coordinated all directives for adding Network Consultants to new or existing projects. Notable Achievements:►Earned recognition for outstanding performance and received a promotion in 2006 from Senior Network Consultant to Project & Team Manager – Infrastructure.

Implemented, troubleshot, and maintained computer networks for a portfolio of diverse corporate accounts for businesses within multiple industries including Finance, Accounting, and Non-Profit. Provided on-going maintenance of 15+ Microsoft and Novell networks simultaneously; specified and setup servers and PCs on client’s network and performed networking activities including: patching, software setup, backups, anti-virus, and issue troubleshooting. Notable Achievements:►Drove immediate and lasting results including 10% growth year-over-year in client spending (1999 to 2000) and a 15% increase in satisfaction among existing clients in annual survey.

Developed applications using Progress Software platform to assist companies with accounting and customer service initiatives; worked on custom built application and modifications of Foresight MXP. Notable Achievements:►Worked on notable projects for several major non-profit organizations including Catholic Charities of the Archdiocese of Chicago and Alzheimer’s Association.