Sacha Murdock Email & Phone Number

Toronto, Ontario, Canada

- First point of contact; greeting all clients, giving tour and description of services to new clients.- Assist and participate in facilitating activities and programs, games, arts and crafts, back to school, Halloween and Christmas events.- Arranged theme decor in the space, example Chinese New Year, Black History Month, Ramadan, making the space more inclusive and welcoming.- Kept up with daily routines, cooking daily healthy meals/snacks, keeping space clean, safe and organized.- Collaborate in the planning, development and evaluation of wide variety of programs.- Participate in outreach programs, going to other communities, events and schools to discuss the services provided by Strides Toronto for youths and their families.- Obtain healthy relationships with clients and staff, ensuring healthy boundaries.- Support youths/clients dealing with difficult situations, helping them navigate through them and encouraging healthy ways to express feelings and having healthy relationships.- Deal with disciplinary problems utilizing empathy and conflict resolution. Respond to crisis as required.- Provide outstanding administrative support that includes photocopying, filing, creating and shredding

Pickering,On

 Meet and greet customers  Collect payment from customers though a number of different transactions (cash, visa, mastercard etc) Insure that cash payment is received from customers Balance daily cash and receive stock Report any discrepancies to upper management

Scarborough, On

 In charge of taking customers orders internally and externally. Met the needs of each individual customer. Provided company information and answered all questions. Encourage customers to purchase more of our product. Provided great customer service in a fast pace environment. Resolved any sort of customer and/or co-worker dispute in and efficient and effective way.

Scarborough, On

 Met personal sale goals and sales activity goals through contact with existing customers Shared my knowledge and helped customers on a variety of business and personal day to day banking, investments, borrowing and protection Excellent telephone manners Strong team focus Used dialer telephone technology

Oshawa, On

 Informed customers of services provided as well as answered any questions and/or concerns. Responsible for giving customers directions. Handled emergency situation efficiently and effectively. Welcomed customers to OnStar and successfully sold minutes to them to use their phone  Met daily quota therefore was on the fast queue. Encouraged customers to make use of all services provided. Participated in all team meetings.

Scarborough, On

 Prepared work schedule for employees with rules and regulations. Provide administrative support to include the expediting and coordinating of incoming and outgoing documentation. Prepare payroll reports and remittance. Provide excellent customer service internal and external. Responded to inquiries and investigate/resolve problems related to transactions handled by the department. Schedule and coordinated departmental meetings. Handled highly confidential information. Handled large sums of money and data entry of cheques and customers invoice Market our services to other companies. Receive, sorted and distributed incoming mail and faxes, taking appropriate action when required.  Prioritize, organized and scheduled president’s calendar. Schedule departmental appointments, meetings, deadlines and activities in response to requests. Organize and maintained departmental supplies.

Toronto, On

 Provided direct support requiring strong leadership skills, excellent customer relations, communication skills to provide smooth functioning of the Centre. Developed and co-coordinated programs for families.  Maintained and organized Centre. Responsible for incoming and outgoing calls. Responsible for children left in my care and organized appropriate activities for them. Provided reports for parents and other staffs. Organized and prioritized daily workload to ensure timely completion of tasks. Maintained excellent job ratings, punctuality and attendance.

Scarborough, On

 Co-Facilitated classes for young mothers, such as parenting classes, yoga for baby and mom, cooking classes. Coordinated group outings for young mothers and their children Responsible for educating clients on important everyday situations, such as how to budget, where to go to get help looking for apartments, daycares. Organized group meetings.  Maintained the tidiness of the home as well as getting the clients involved in the importance to keep their living quarters clean.

Scarborough, On

 Coordinated schedules, appointments and travel arrangements for the clients of the Centre. Handled highly confidential information related to internal and external clients. Responded to customer inquiries, maintained good customer relationships and provided information and referrals as needed. Received and responded to all donations inquiries Prepared thank-you letters Provided direct support requiring strong leadership skills, excellent customer relations, and communication skills to ensure smooth functioning for team in a confidential and professional manner. Updated and maintained filing system and client database. Coordinated and set up functions and activities. Collated/distributed information for internal/external donations for the Centre. Organized and prioritized daily workload to ensure timely completion of tasks

Bachelor'S Degree, Community Health Services/Liaison/Counseling

Assaulted Women and Children Counselling/Advocacy During my academic journey, I developed a strong foundation in social work principles.

General Studies