Responsibilities : Project planning, execution and closure within the time frame & allocated budget.Managing a team of Engineers ( Local & Outstation ).Ensure timeline and accuracy of SLA, uptime, RCA ( Root Cause Analysis )and call analysis report.Design solutions for customer on basis of RTS products.Spearheading all major technical discussion with internal and external clients for any application or any other technical requirements in the said domain.Taking care… Show more Responsibilities : Project planning, execution and closure within the time frame & allocated budget.Managing a team of Engineers ( Local & Outstation ).Ensure timeline and accuracy of SLA, uptime, RCA ( Root Cause Analysis )and call analysis report.Design solutions for customer on basis of RTS products.Spearheading all major technical discussion with internal and external clients for any application or any other technical requirements in the said domain.Taking care of all pre-sales and post-sales enquiries. Installation and Troubleshoot of various range of Realtime products includes Lease line modems (64 Kbps to 2.048 Mbps), Interface / Media Converters, Routers, etc.Providing Telephonic support to out station customers & if required travelling at sites for providing onsite support & maintenance.Training/presentation to our customers on RTS products.Working on ERP module.Maintains documentation according to ISO 9001:2000 certification & working according to it. And also a member of Internal Audit team.Projects undertaken : Project execution of testing of Lease line modems & converters in CAT – Bangkok, Thailand.Project planning, execution and completion of installation of 2Mbps Realgain modems in UP SWAN project through NIC.Project head of Realtime Lease Line modems Installation and testing over Indian Railways ticketing structure in PRS ( Public Reservation Station ) & CRIS ( Centre for Railway Information Systems ) through CMC Ltd.Project head of Realtime Lease Line modems Installation at FOIS (Freight Operations Information Systems) of Indian Railways.Installation planning & execution of PRI modems at various sites of MTNL & BSNL.Installed interface converter at various sites of Reliance Communication Ltd, through-out India.Testing and Installation incharge of MCCS ( Multi-Channel Communications System ) in various divisions of Indian Railways.Testing and Installation incharge of COBA at various sites of Bharti. Show less

1. Giving presentation of Telenet Products to Corporate & later providing demonstrations of various product ranges to hot & prospective clients.2. Installation of various Telenet products from the range of ISDN, Leased lines, Tropo Circuits, ADSL at the customers places. 3. Testing of ISDN and Networking products & providing online support from office to out station customers & if required travelling at sites & providing onsite support & maintenance.4. To… Show more 1. Giving presentation of Telenet Products to Corporate & later providing demonstrations of various product ranges to hot & prospective clients.2. Installation of various Telenet products from the range of ISDN, Leased lines, Tropo Circuits, ADSL at the customers places. 3. Testing of ISDN and Networking products & providing online support from office to out station customers & if required travelling at sites & providing onsite support & maintenance.4. To look after the AMC collections of the company & supporting all clients under AMC.Projects undertaken :  Installed Tropo circuits at various location of Air Force Exchange like Vayu Bhawan, Shillong, Gandhi Nagar. Installation of Hot wire circuits at telephone exchange of BSNL, Agra. Testing of ISDN Products at different exchanges like C-Dot, AXE-10, Siemens.  Installation of PCI and non-PCI based modems and troubleshooting of computer hardware. Show less

 Giving presentation on Telenet Products to Corporate & later providing demonstrations of various product ranges to hot & prospective clients. Installation of various Telenet products from the range of ISDN, Leased lines, Tropo Circuits, ADSL at the customers places.  Testing of ISDN and Networking products & providing online support from office to out station customers & if required travelling at sites & providing onsite support & maintenance. To look after the AMC… Show more  Giving presentation on Telenet Products to Corporate & later providing demonstrations of various product ranges to hot & prospective clients. Installation of various Telenet products from the range of ISDN, Leased lines, Tropo Circuits, ADSL at the customers places.  Testing of ISDN and Networking products & providing online support from office to out station customers & if required travelling at sites & providing onsite support & maintenance. To look after the AMC collections of the company & supporting all clients under AMC. Show less