Sadia Afreen Email & Phone Number

Canada

Toronto, Ontario, Canada

• Performs data analysis, comparing various data sets, and combining multiple data sets together • Reviews pre-identified data errors and works with cross-functional teams to resolve errors; some errors involve personal analysis and correction.• Create, update, and manage multiple recurring reports to track metrics, forecasting dates, project status, etc.• Provides Project Management support to keep cross-functional teams and tasks on track.

Regina, Saskatchewan, Canada

• Responding to incoming customer queries regarding billing, payments, existing and new services, promotions and offers, upgrade or downgrade of services, payments, etc.• Promoting and educating customers on offers and promotions, new products in the market, and the value of the service provided by the client.• Aiming for first call resolution and answer to customer’s queries.

Dhaka, Bangladesh

• Exploring new business prospect and business development opportunities based on market data and customer demand. Data entry in corporate server and bi-weekly reporting to higher management.• Build and maintain customer relationships to help them to achieve their organizational business objectives and goals.• Regular office visit, Phone and Mail correspondence with Suppliers and Clients to update new product solutions, project progress and payment processing. • Collaborate with cross-divisional teams to lead the research, testing and measurement of new ways to deliver customer value. Communicate and reinforce project methodologies and standards.• Financial negotiation with client by regular follow-up and finalize project sales Contract along with the project team. • Prepare integrated schedule of the project, resource planning, regularly update to the project risk register, initiate reviews with key stakeholders on the project, and develop mitigation strategies.• Organize corporate training for in-house resource and supporting vendor teams.• Provide support for preparation of internal project control policies and procedures.

• Regular meeting with Customer for new business opportunity and to understand their needs.• Visit Customer site on requirement basis to understand site design requirement• Prepare site AutoCAD layout and design equipment layout with appropriate product as per cooling requirement.• Negotiate third party supplier cost and find cost effective installation materials to meet client demand.• Prepare tender proposal along with BoQ, Product Brochure, Technical and communication offers.• Organize corporate training for in-house resource and inter department team.• Regular update on new technology, Solution and associate accessories of third party product.• Prepare sales presentations, Company Profile to highlight organization strength and product lineup.

Tejgaon, Dhaka

• Understand customer requirement and design site layout with most optimized product solution.• Budgeting and preparing the sales proposal of VRF system.• Design advertisement banner for business fair to represent company product portfolio.• Regular Market visit to analyze and endorse new prospective clients.• Preparing weekly report on sales progress, upcoming business movement and sales forecast.• Organize project documents which include client purchase order, Suppliers PO, Customer engagement data, Resource cost, etc. to trace projects financial output.• Compile different project output to criticize the loss and suggest good initiatives to increase upcoming project profit.• Find low cost third party supplier to increase company profit margin and certify them by verifying company legal documents and technical on-hand test.• Regular Mail correspondence with Suppliers and Clients to update new solutions and project progress.

• Preparing the sales proposal and presentation of VAM, EGB and Boiler.• Preparing proposal for cooling tower, Economizer, Super Heater etc.• Preparing Purchase Order, Performa Invoice in favor of Kaltimax.• Maintain proper documentation of Project related issues.• Preparation of weekly report for Head Office in Singapore.• Preparing presentation and detailed project report.• Mail correspondence with Suppliers and Clients to understand their concern.• Technical assistance to solve any problem of product supplied.• Learning products and its limits.• Perform proactively, Pursuit creativity of work.• Implement the aspects of branding

Sadar Road, Mohakhali, Dhaka.

• Analyze market demand and identify potential client for HVAC (Heating, Ventilating and air conditioning) solutions. Maintain a demand list of existing & upcoming client and presents to sales representative and Management.• Regular meeting with Customer to maintain good relationship and understand technical meeds to prepare commercially and technically suitable offer from them.• Prepare site AutoCAD drawing and design equipment layout as per site technical requirement.• Detail Engineering and design of HVAC system ( different types of central air-conditioning system e.g. Air flow Chiller, Water Chiller, VRF etc.) as per project requirements.• Organize discussion meeting with technical implementation team, Procurement team and Subcontractor to optimize the expense and prepare a cost effective proposal.• Financial negotiation with client by regular follow-up and finalize project sales Contract.• Budgeting and detailed estimation of required products and service for project implementation along with team briefing, risk identification, work allocation and co-ordination.• Prepare and provide Project execution plan(PEP) and training materials to project implementation team.• Effectively managing Project Profitability, Capital Employed and cash flow.• Regular follow up meeting with customer to mitigate ongoing projects difficulties and meet deployment timeline.• Prepare Company profile, design advertisement banner, product brochure to highlight company’s Business portfolio to external.• Provide sales presentations to highlight organization strength, product and service benefits.• Regular brain storming sessions with technical team on new technology products, service and associate installation accessories.

Mohakhali Dohs

1) Technical Site Survey and site report preparation.2) Prepare and analyze different types of technical reports for Customer and management.3) Site supervision and technical troubleshooting on DC power System, Air-Conditioning system (PAC, CAC).4) Design and Calculation of AC and DC power cable, AC KW demand and installation accessories.5) Preparation of Bill of Quantity (BOQ), Scope of work, Offer financial Proposal, Detailed estimation of product of respective work.6) Lead Installation teams to successfully install PAC, CAC product on time to meet project timeline.7) Cooperation with different department of the company.8) Preparation of training materials for air-conditioner installation and maintenance.9) Commissioning and managing teams for installation of Auto Fire fighting system.PROJECTS:1. Grameen Phone AC Installation & Maintenance Project2. Banglalink Preventive Maintenance (for BTS) Project3. Airtel Bangladesh Ltd. AC Installation & Maintenance Project

Bachelor Of Science (Bsc), Electrical And Electronics Engineering

Masters In Business Administration (Executive), Finance

Higher Secondanday School Certificate

Activities and Societies: I was a member of the Science Group. I also took active part in games, cultural programs, quiz contest etc.

High School/Secondary Certificate Programs