HR Lead - Commercial Bank

HR Business Leader - Commercial Bank

National HR Lead - Commercial Assets, Kotak Mahindra Prime

• Partner with leadership teams to build and drive the people strategy for Kotak Mahindra Prime. Responsible for managing 1200 on roll and 2000 Offroll manpower across the country.• Ensure organizational effectiveness through performance management, organizational design, analysis and change management, talent management, leadership development and succession planning.• Providing inputs and actions on significant business cycles such as Work force planning, salary planning, organisation budgeting for growth and expansion.• Drive Incentive rollout for all field team members including ensuring awareness, appreciation and alignment by field staff.• Responsible for hiring of all verticals for the new business.

• Manpower Planning and Budgeting for entire geography organisation in collaboration with various Business & HR Teams by formulation of Hiring Catalogues including pay band, grades, and job descriptions.• Drive hiring across the geography for business, support functions and technology to achieve the recruitment targets.  Overall recruitment of more than 35000+ resources in 24 months. • Manage end to end recruitment cycle from sourcing till on boarding and induction for all senior level recruitments related to circle organisation.  Hiring of more than 200+ senior level resources for the business.• As part of special project built the entire Corporate Communications, Corporate Affairs and Security and Loss Prevention, College Wi-Fi teams from scratch.  Hiring of more than 100+ middle and senior level resources within a span of 4 months.• Ensure publication of dashboards for measurement of targets vs actuals and effective action by business and HR teams.

Partner the senior leadership of store operations team to resolve people challenges and issues within the business.Lead the value format store manpower planning & budgeting process covering about 750 stores. • Manpower manning model created for stores to ensure greater focus on bettering customer service and ensuring optimum utilization of people resources which has helped increase sales per man hour by 15%. Implement an effective 'Performance Management review Strategy to ensure that employees are rewarded fairly for their contributions.Conceptualized and successfully implemented the Growth and Succession Plan for Store and Non Store employees of Retail Operations.Process owner for Conceptualizing, Designing & Implementing employee remuneration and performance based pay for Store level employees. Competition Salary Bench marking completed for Store level positions for all States.Creation and Implementation of Pay Matrix for all Store Level positions.Develop integrated Reward Strategy encompassing Compensation, Benefits, PLI for store employees. Implementation of Incentives structures for Retail Operations EmployeesHR analysis for Value Format which includes the Attrition, Salary, Recruitment, Performance Analysis. Set up systems & processes for regular MIS reporting by the Regional HR teams.

As Manager - HR with Reliance Retail responsible for Manpower Planning & Budgeting, Develop and implement HR policies & Staffing design principles for all Value Format Stores, Designing and Monitoring Career Progression plan for Store Employees, Responsible for HR analysis for the Business. To partner with Business and HR Teams and help develop a coherent people strategy that will deliver the required results.Selected to represent HR for project “WorkSmart” initiated by CEO, a cross functional team of resources to roll out best practices for operational efficiency and improvement of CSA work-life. Mapping all observations and challenges in HR & Training faced by Customer sales Associates at the store level and presented the same to Ops Team and central HR.Manpower Planning for all Value Format Stores with the creation of Staffing Models and Design Principles for Marts, Super and Fresh Stores along with the entire Store Budgeting exercise.Monitored Pay Matrix for all regions and formats to ensure the costs remained within the approved parameters. Worked towards the implementation of Fair Living Wages as against Minimum wages as a guiding principle for pay matrix. Creation and Implementation of Pay Matrix for specialized functions such as Bakery, Security & Loss Prevention, DC, CPC/CC.

Part of Business HR working with Value Format - Store Operations team and responsible for more than 750 stores of Reliance Fresh, Super, Mart, Auto, Delight and Sahakari Bhandar.Key responsibilities include Reviewing and implementation of Pay Matrix for all formats / businesses in Retail Operations.Provide Monthly Data to Business and Zonal HR on various performance measuring criterias such as Employee Productivity, Employee Cost, Turnover.Coordinate with Zonal HR teams to ensure manpower availability with required skill set and within approved budget for all New Store Opening sites within the set timelines.Set up systems & processes for regular MIS reporting by the Regional HR teams.

Part of the Business HR team of Membership, Financial and Travel Services.Key responsibilities included designing and implementing the Incentive Structures for Sales Associates & Managers covering about 4500 employees.Ensuring the compliance of compensation & benefits policies as per guidelines laid down by Central HR from time to time. Ensure implementation of Central HR initiatives such as Performance Management system across the format. End to end responsibility starting from the education of Managers and employees about the process, usage of the tools, normalization of the data, promotions and merit salary increases.Also involved in the tracking the productivity of entire Sales Channel and suggest alternatives to improve the same.Working closely with the Business HR Head on all activities initiated by Central HR teams which included Initiatives like Reliance Listens & Responds, People Utilization, people Deployment, Critical incident reporting.Manage the all India HR MIS and presentation of weekly HR reports to the CEO and other top management.

Part of the corporate HR team catering to the finance and commercial function during the initial stage of Reliance Retail.Being a start-up enterprise, recruitment of senior finance and commercial personnel for Head Office, States and also for specialty functions such as Apparel, Lifestyle, CDIT, Home & Living, Food, FMCG & Pharma, verticals for the whole of India. Manage the entire recruitment cycle from sourcing till the induction of the potential employee/incumbent including fixing up grades and negotiating offers with the candidates.Recruited more than 175 middle and senior managerial professionals in a time span of 15 Months.Manage vendor relations related directly to the recruitment process and ensure adherence to the organization values and culture while interacting with external vendors.Facilitated the vertical organizational structure development in consultation with the Chief Commercial Officer (CCO).Executed the decentralization of Finance & Commercial Organization structure.

As a Recruitment Consultant - Job involved understanding the requirement received from the Clients and recruit the prospective candidates through multiple sources such as Head hunting, Job portals, Data banks, References, etc.Responsible for hiring of finance and commercial professionals for companies such as Indiabulls, Sharekhan, Tower Capital and marketing, sales and technical professionals for karROX technologies.