Dipankar Saha

Dipankar Saha Email and Phone Number

Senior Manager (Web Services) at MetLife @ MetLife
new york, new york, united states
Dipankar Saha's Location
Noida, Uttar Pradesh, India, India
About Dipankar Saha

Experienced Operations Manager with a demonstrated history of working in IT and Insurance industry. Strong operations professional well versed in Project Management, Service Delivery, People Management, Risk Management, Stakeholder Management, Lean, Six-Sigma Certified, Learning and Development Planning, Annual Review and Performance Feedback.

Dipankar Saha's Current Company Details
MetLife

Metlife

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Senior Manager (Web Services) at MetLife
new york, new york, united states
Website:
metlife.com
Employees:
50713
Dipankar Saha Work Experience Details
  • Metlife
    Operations Manager
    Metlife Oct 2010 - Present
    Noida, Uttar Pradesh, India
    In collaboration with offshore partners, we assist various in-house clients with the complete SharePoint site development cycle.Below are the responsibilities in my current role:• SharePoint 2013 (O365), Microsoft PowerAutomate, Microsoft PowerApps and Microsoft PowerBI• Well versed with both Consulting and Full-Time engagement models• Requirement analysis and Effort estimation• Negotiations and creation of project timelines and other SLA’s• Impact assessment & Risk Management• Sort/organize the client requirements to business requirement documents and project charters• Manage all means of client interaction• Project Management and Reporting • Time and Resource management • Effort analysis and Forecasting • Decision making, Prioritizing and Problem solving • Creating, managing, and analyzing performance data and other information• Accuracy and Attention to details • Managing relationships with stakeholders • People management and Forecasting• Cost/Budget control and financial management • Manage MBR’s and QBR’s• Manage Goals, Empowerment and Motivation • Encouraging, identifying and developing best practice strategy
  • Adobe Systems Ltd.
    Livecycle Enterprise Consultant
    Adobe Systems Ltd. Jun 2008 - Sep 2010
    Environment LiveCycle ES solution components which includes LiveCycle Designer ES, LiveCycle PDFG ES, LiveCycle Reader Extensions, LiveCycle Output ES, LiveCycle Forms ES, LiveCycle Digital Signatures ES, LiveCycle Workbench and Adobe Content Server 4 . VMware ESX, Weblogic, Web sphere, Jboss server, Windows server 2003 and other enterprise solutions. Project Description Assisting Clients in installation and troubleshooting issues with the LiveCycle solution components they have. In case of escalation of an issue assist both Client and higher escalation team by providing proper data, feedback and suggestions till issue is resolved or a workaround satisfying the customer is provided.
  • Birlasoft Ltd.
    Qa Audit Services
    Birlasoft Ltd. Apr 2008 - May 2008
    Environment Linux - Unix administration, windows administration, VMware ESX administration, Hp Insight diagnostic utility, Hp system management utility, dell open manage, VERITAS volume manager, VERITAS net backup utility, Opsware , Internet security scanner.; Project Description Audit Unix, Linux, Windows and Solaris servers for integrity and confirm if they are ready for migration into production. Official Project 5 Adobe Systems
  • Birlasoft Ltd.
    Informatica Power Analyzer And Mapinfo Support.
    Birlasoft Ltd. Jan 2007 - Mar 2008
    Title Informatica Power Analyzer and MapInfo Support.; Environment Informatica Power Analyzer, Oracle 9i, MapInfo 8.0, Territory Pro 6.0, Envinsa 4.0, Amdocs CRM Clarify, Topaz; Project Description I am the key resource for handling Envinsa. Envinsa is basically software which automates the process of map generation by establishing connection to the database and retrieving data directly from the database based on the criteria user provides in the front end application. Envinsa being software has its own set of services which needs to be deployed on to a weblogic server and has a very complex architecture. I am responsible for troubleshooting any issues and upgrades of Envinsa. My other activities in the team includes troubleshooting and query generations for Power Analyzer and manual map generation using tools like MapInfo and Territory Pro (Optimizer). Official Project 4 Birlasoft
  • Birlasoft Ltd.
    Sas Audit
    Birlasoft Ltd. Nov 2006 - Dec 2006
    Environment SQL Server 2000 and Oracle8i, Free Toad Project Description The goal of the project was to centralize all the application databases for the client (Genpact). It mainly involved the integration of the entire Oracle, SQL and Domino databases into one centralized database which will be periodically updated by the other databases with the help of procedures and triggers. The main purpose of this database was to authenticate the user from this centralized database no matter through which application the user might login and enforce a dual authentication of the user and hence ensure better security irrespective of the platform i.e. either Windows or Linux. Role Programming Oracle - SQL connectivity.Developing Oracle database Triggers and Procedures.
  • Birlasoft Ltd.
    Application Support Group
    Birlasoft Ltd. Jan 2006 - Nov 2006
    Environment Java 1.2, JSP, Web Sphere 4 & 5 (Windows version), SUN 4500 (Linux version), JDBC, JavaScript, and Windows 2000; Project Description Was responsible for troubleshooting and enhancement of the 11 applications that were handed over to me. My domain of troubleshooting also included database and server related issues. All the applications were workflow applications based mainly on J2EE framework with VB based GUI. Role Involved in Issue AnalysisTroubleshooting the issue within SLA.Coordinating with client and concerned teams.Find and convey the Root Cause Analysis of the issue.
  • Birlasoft (India) Limited
    Team Lead
    Birlasoft (India) Limited 2007 - 2008

Dipankar Saha Education Details

Frequently Asked Questions about Dipankar Saha

What company does Dipankar Saha work for?

Dipankar Saha works for Metlife

What is Dipankar Saha's role at the current company?

Dipankar Saha's current role is Senior Manager (Web Services) at MetLife.

What schools did Dipankar Saha attend?

Dipankar Saha attended Op Jindal Global University, Nagpur University, Nagpur University.

Who are Dipankar Saha's colleagues?

Dipankar Saha's colleagues are Amoreena Patrick, Hassan Berry, Shashank Kalepu, Nejla Varli, Vanessa Freites, Shahana Yogaraja, Rohit Kaundal.

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