Handling the issues related to FI and the issues related to integration with other modules.Creation/Guided the super users of G/L, Customer and Vendor master records during support.Creation of Payment terms, Payment methods, Validations and Substitutions whenever the business required.Handling the issues related to APP and Asset Accounting.Handling the issues related to FI – MM and FI – SD integration.Reviewing ticket management process and interacting with client to get their issues resolved.Supporting month end and year end activities.Prepared End user training manuals and training to End Users periodically.Solving of maintenance tickets in the area of G/L, A/P, A/R., CC etc.

Resolving the support issues related to General Ledger, Accounts Payable, Accounts Receivable on SLA.Providing day to day operational and process support to users.Preparation of Issue resolution documents and change request documents.Attended KT sessions & updated knowledge with new issues.Monitoring ticket queue and resolving timely as per SLA agreement.Responsible month end closing activities & Year end activitiesKeep all documentation up to date by team on share point of timeProviding trainings to end users and solutions for process issues.Interacted with Business users wherever required for getting resolved the tickets.Hands on experience with service now ticketing tool.Set up internal meetings within the team for understand the route cause for complexity issues.Attend the meeting and updating status of incidents to the Team lead.

As the United States Postal Service continues its evolution as a forward-thinking, fast-acting company capable of providing quality products and services for its customers, it continues to remember and celebrate its roots as the first national network of communications that literally bound a nation together. Ours is a proud heritage built on a simple yet profound mission: Bind the nation together. Connect every American, every door, every business, everywhere through the simple act of delivering mail and packages logistics, packaging, advertising, transportation, Direct Mail, and Mail Delivery.Involved in SAP R/3 configuration.Involved in defining fiscal year, posting periods & field status variants, tolerance groups, document types & number ranges creation of account groups and retained earnings accounts.Involved in configuration of Vendors and customers account groups, number ranges respective screen layouts.Configured Automatic payment program.Involved in Settings for GL transactions. Ensure the bank correspondence data and other master data is created for each vendor and customersConfigured Asset Accounting Asset classes, Account determination, screen layouts and number ranges for asset master records and configured chart of depreciation.Involved in cutover activates.Configured Controlling Area Settings, Number ranges,Involved in SD, MM, and FI integration configuration.

Handling the issues related to FI and the issues related to integration with other modules.Creation/Guided the super users of G/L, Customer and Vendor master records during support.Creation of Payment terms, Payment methods, Validations and Substitutions whenever the business required.Handling the issues related to APP and Asset Accounting.Handling the issues related to FI – MM and FI – SD integration.Reviewing ticket management process and interacting with client to get their issues resolved.Supporting month end and year end activities.Prepared End user training manuals and training to End Users periodically.Solving of maintenance tickets in the area of G/L, A/P, A/R., CC etc.

Performing Bank Reconciliations on Weekly and Monthly Basis.Preparation and posting of journal entries for Accruals, Prepayment releases, Bank entries and Inter Company Journals.Reconciliation of Vendor and Customer accounts.Creation of Chart of accounts for the new clients.Calculation of payroll and posting the entries in the ERP.Preparation of Financial statements by end of the month.Review the Trail Balance.Providing the various management reports during month ends to the Process Managers.