Saida F. Email and Phone Number
Saida F. personal email
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An experienced Customer Success Manager, with extensive Renewals, Account and Channel Management experience, in the software sector, across UK and Europe/EMEA.Building trust and relationships by putting customers first, task driven, well organised, passionate about technology and helping customers to solve their challenges. Working closely with new and existing enterprise customers (and partners) to drive successful outcomes.Working closely with customer and employer stakeholder teams to achieve customer's desired outcomes and associated value.Successfully contributing to the renewals program to increase customer satisfaction, retention, expansion and product usage.Specialties:* Substantial experience for software vendors across EMEA* Fluent English, Dutch & French speaker* Experienced & Certified Customer Success Manager (Success Coaching - levels 1, 2 & 3)* Renewals, customer retention & growth* Strategic account planning* Partner Management and Business Development* Developing new and existing partner eco-systems whilst maximising channel revenues
Algosec
View- Website:
- algosec.com
- Employees:
- 374
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Account & Customer Success Manager EuropeAlgosec May 2022 - PresentEngaged to manage 45 strategic EMEA accounts generating €21M ARR with key target of customer and revenue retention through meeting SLAs. Quickly built ‘Trusted Advisor’ status with clients through effective matrix management of internal & external stakeholders and turned around several significant enterprise accounts that were at significant risk of leaving. -
Community Ambassador (Volunteer)Ecs Ambassadors Dec 2023 - PresentLondon Area, United KingdomOur public LinkedIn group initiative supports anyone in Europe looking for a new position, from those impacted by layoff to new grads starting their first position and anyone in between.- Join the group: Europe Career Support https://www.linkedin.com/groups/12871280/- Be a hero and support group members looking to support each other- It's all voluntary, open and collaborativeOpen to anyone in Europe looking for their next career, join the group and please connect with members to… Show more Our public LinkedIn group initiative supports anyone in Europe looking for a new position, from those impacted by layoff to new grads starting their first position and anyone in between.- Join the group: Europe Career Support https://www.linkedin.com/groups/12871280/- Be a hero and support group members looking to support each other- It's all voluntary, open and collaborativeOpen to anyone in Europe looking for their next career, join the group and please connect with members to get the support you need. Show less -
Customer Succes/Account /Renewal Manager EmeaDomaintools Nov 2020 - May 2022London, England, United KingdomResponsible for initiating and maintaining relationships with partners and customers to drive high retention rates and employ effective selling strategies to successfully position DomainTools as a critical element in their security architecture.Quarterbacking accounts from initial onboarding through securing renewals and contract expansions. Effectively managing the renewal and contract expansion process throughout the sales and contract cycle, including customer follow-up… Show more Responsible for initiating and maintaining relationships with partners and customers to drive high retention rates and employ effective selling strategies to successfully position DomainTools as a critical element in their security architecture.Quarterbacking accounts from initial onboarding through securing renewals and contract expansions. Effectively managing the renewal and contract expansion process throughout the sales and contract cycle, including customer follow-up, relationship-building, product demonstrations in person or via web, writing quotes and proposals, and negotiating and closing business. Show less -
Channel Manager BeneluxM-Files Corporation Sep 2017 - Nov 2020In my role as Channel Manager, I was responsible for supporting our partners with the sales and marketing activities of M-Files ECM (Enterprise Content Management) solutions.Together with my fantastic colleagues, I helped partners generate demand for our offering, achieve successful sales outcomes, and accelerate time to revenue of their M-Files-related projects.One of my partners GEONE, won the Global partner award in 2019. My skill set spans from the negotiation and signature… Show more In my role as Channel Manager, I was responsible for supporting our partners with the sales and marketing activities of M-Files ECM (Enterprise Content Management) solutions.Together with my fantastic colleagues, I helped partners generate demand for our offering, achieve successful sales outcomes, and accelerate time to revenue of their M-Files-related projects.One of my partners GEONE, won the Global partner award in 2019. My skill set spans from the negotiation and signature of reseller agreements to the co-development of the action plan, including technical support on a daily basis.• Boost partners’ business by focusing on sales/marketing strategies• Forecasting, sales planning and joint selling• Create channel sales strategies to meet the yearly sales quota• Negotiate contracts and growth plans with current and prospective channel partners• Demonstrate the technology benefits- ‘Seeing is believing’- 2020 95% of target - 2019 110% of target- 2018 90% of target Show less -
Channel Manager Benelux And The NordicsDigital Guardian - Data Loss Prevention Software Jun 2015 - Aug 2017London, England, United KingdomResponsible for generating sales of Digital Guardian solutions through VARs and System Integrators as well as initiating, facilitating and supporting lead generation campaigns. This involved working closely with partners to progress and execute end-customer sales• Set up clear strategies and visions in a practically non-existing channel • Identification and recruitment of long term profitable relationships with technology Partners from scratch• Maintained the current DG… Show more Responsible for generating sales of Digital Guardian solutions through VARs and System Integrators as well as initiating, facilitating and supporting lead generation campaigns. This involved working closely with partners to progress and execute end-customer sales• Set up clear strategies and visions in a practically non-existing channel • Identification and recruitment of long term profitable relationships with technology Partners from scratch• Maintained the current DG technology partners active in the sales process.(pipeline)• Focused on Distributors, VA Partners and SI’s in the Benelux- Nordics region: e.g. Atos Show less
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Channel & Si Manager EmeaVendor Encryption Keys - Certificates Management Mar 2012 - Jan 2015Responsible for channel development and management across EMEA for Venafi's ‘Enterprise Key and Certificate Management’ solutions•Refocused Venafi channel from 2-tier to 1-tier (SI’s) as 2-tier channel business model could not accommodate Enterprise level business.•Built up relationships with System Integrators such as: HP, IBM, Deloitte etc.•Worked with Business Development and direct sales teams to target, recruit and sign-up new partners; continuing pipeline… Show more Responsible for channel development and management across EMEA for Venafi's ‘Enterprise Key and Certificate Management’ solutions•Refocused Venafi channel from 2-tier to 1-tier (SI’s) as 2-tier channel business model could not accommodate Enterprise level business.•Built up relationships with System Integrators such as: HP, IBM, Deloitte etc.•Worked with Business Development and direct sales teams to target, recruit and sign-up new partners; continuing pipeline development.•Built strong rapport at HP responsible for driving through HP’s acceptance of Venafi as a global Preferred Supplier Show less
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Channel/Distributor Manager EuropeNetclarity - Intrusion Defense And Network Acces Control Vendor May 2010 - Jan 2012May 10 – Jan 12Developed the EMEA channel enablement frameworkOrganized and contributed to lead generation activities with the Channel PartnersEnsured alignment of activities with channel strategy, globally achieved all sales quotas by selling NAC through channel partners in Europe
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Channel Account Manager EmeaDigitalpersona Jul 2008 - Mar 2010Developed sales training, maintained and generated sales of DigitalPersona products through VARs and System Integrators as well as initiating, facilitating and supporting lead generation campaigns. • Negotiated and closed a large, complicated order with France Air.• Identified and recruited over 15 new partners (resellers & distributors) in different countries.• Generated new business leads, using their existing client databases and new client leads.• Developed customized… Show more Developed sales training, maintained and generated sales of DigitalPersona products through VARs and System Integrators as well as initiating, facilitating and supporting lead generation campaigns. • Negotiated and closed a large, complicated order with France Air.• Identified and recruited over 15 new partners (resellers & distributors) in different countries.• Generated new business leads, using their existing client databases and new client leads.• Developed customized marketing and business plans with each VAD and reseller.• Created and introduced channel a partner sales, lead generation campaigns in 5 countries.• Promoted sales events after taking ownership of the partners’ marketing fund.• Over achieved target every quarter in a historically under achieving department Show less -
Channel Manager EmeaEeye Digital Security Jan 2006 - Feb 2008•Promoted and sold eEye Network Security Scanner, Management Console and Intrusion Prevention solutions. •Developed a channel sales and marketing strategy across EMEA with a specific focus on Benelux and Scandinavia•Represented the company at major selling events - both channel and end-user.•Recruited security and network-related VARs to new channel program•Implemented sales and technical training program for new partners
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Business Development ManagerRsa Security Jan 2005 - Dec 2005• Manage channel partners and increase the market share and market awareness of RSA• Identify and recruit new 1 and 2 tier partners.• Seek new business opportunities as well as maintaining existing business. -
Reseller Account ManagerComputer Associates Jul 2000 - Dec 2004•Started from scratch and grew channel from zero to 100 active partners (SI’s, VARS & Consultancies) selling a mixture of security and storage products •Closed some significant orders with organizations such as Compaq and The Belgium Railway•Maximized sales and client satisfaction by initiating lead generations and other marketing activities -
Inside Sales BeneluxNetwork Associates 1996 - 2000•Sold McAfee Anti-Virus, Magic Helpdesk & Sniffer products to an impressive 40% above target.•As an Internal Sales Person, grew McAfee revenues in Belgium from $400k p.a to $3.6 million p.a.
Saida F. Education Details
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Hogeschool Imelda HonimBachelor Of Fine Arts (B.F.A.) -
ImeldaFine/Studio Arts, General
Frequently Asked Questions about Saida F.
What company does Saida F. work for?
Saida F. works for Algosec
What is Saida F.'s role at the current company?
Saida F.'s current role is Customer Success Manager EMEA / Renewals & Expansion / Account & Partner Management. English & French Language. UK/Belgium based..
What is Saida F.'s email address?
Saida F.'s email address is sa****@****ook.com
What schools did Saida F. attend?
Saida F. attended Hogeschool Imelda Honim, Imelda.
Who are Saida F.'s colleagues?
Saida F.'s colleagues are Abd Errazak Boutelidja, Ofra Nur, Karen Szostak, Shaked Barak, Eilon Storzi, Matt C., Asaf Yatskan ( אסף יצקן ).
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