Software Development Manager
Current• Led a team of data scientists and DevOps engineers to craft a self-service AI cloud-based virtual assistant solution for IBM Consulting, integrating cloud diagnostics and seamlessly integrating with ServiceNow and Slack.• Ensured the security and compliance of commercial network connectivity for IBM Consulting's $4B business, guaranteed SOC2/ISO-27K compliance, and safeguarded customer accounts and data processes.• Orchestrated globally distributed software and DevOps teams to successfully migrate critical finance application EPricer onto OpenShift and IBM Cloud, while implementing a robust CI/CD pipeline for deployment through containerization.• Overseen corporate audits for financial applications in pricing portfolio, addressed IT risks encompassing system and application configuration, access management, data integrity protection, vulnerability management, and penetration testing.• Managed ASCA/PwC audit readiness and compliance with privacy laws such as CCPA, GDPR, LGPD, and Brexit, conducted Global Privacy Assessments for all financially significant applications in the pricing services portfolio.• Collaborated with internal and external stakeholders to shape the design and integration of AI solutions and software components, offered strategic recommendations, and resolved customer escalations to optimize project outcomes.