Marketing Specialist
Current• Developed a comprehensive Style Guide for all partner-facing communications, collaborating with multiple teams to ensure alignment with their tone of voice.• Grew Agoda’s partner-facing knowledge hub, Partner Hub, audience by 18% from Q3 2023 to Q1 2024 through strategic coordination with multiple teams and stakeholders, including a third-party developer agency.• Led the redesign of Partner Hub's look and feel, tone of voice, and support article structure to enhance readability and user experience.• Implemented new editing and publishing processes for the website, increasing content accuracy and ensuring a better experience for partners and internal stakeholders.