Marketing Specialist
Current- Developed a comprehensive Style Guide for all partner-facing communications, collaborating with multiple teams to ensure alignment with their tone of voice.
- Grew Agoda’s partner-facing knowledge hub, Partner Hub, audience by 18% from Q3 2023 to Q1 2024 through strategic coordination with multiple teams and stakeholders, including a third-party developer agency.
- Led the redesign of Partner Hub's look and feel, tone of voice, and support article structure to enhance readability and user experience.
- Implemented new editing and publishing processes for the website, increasing content accuracy and ensuring a better experience for partners and internal stakeholders.