Played a crucial role in a specialised team to recruit specific participants for a government-funded pilotemployment/training and support program (Jobs VIC).Successfully achieved all program milestones and targets established by Jobs Victoria.Consistently exceeded Key Performance Indicators (KPIs) in all areas of the role.Collaborated closely in the development and execution of the programs and processes involved.Demonstrated exceptional teamwork skills, fostering extensive… Show more Played a crucial role in a specialised team to recruit specific participants for a government-funded pilotemployment/training and support program (Jobs VIC).Successfully achieved all program milestones and targets established by Jobs Victoria.Consistently exceeded Key Performance Indicators (KPIs) in all areas of the role.Collaborated closely in the development and execution of the programs and processes involved.Demonstrated exceptional teamwork skills, fostering extensive collaboration between all levels of operation, andleveraging collective efforts to achieve organisational goals and drive meaningful community impact.Prepared and submitted program reports and statistics to the GM & COO of the Association, for Jobs VIC.Screened candidates and entered their information into a comprehensive tracking system, while creatinginnovations ways to improve efficiency.Organised and facilitated open days and information sessions, created streamlined processes, and developedinformation guides.Engaged with a diverse cohort and community employment services and providers.Conducted candidate interviews, focusing on enhancing their interviewing skills.Identified suitable candidates for available vacancies in various venues.Created and shared engaging social media content and marketing materials across multiple platforms. Promotedthe program to generate referrals and attract qualified candidates, contributing to the achievement of programtargets.Ensured candidate eligibility for the program and escalated cases requiring further approval or heightenedwellbeing support. Assisted candidates in securing new career opportunities within the hospitality industry.Demonstrated dedication to process improvement and provided ongoing support to candidates. Show less

The Brighton store is one of Vintage Cellars flagships stores. Bringing in the one of the highest revenues.Achieved business objectives and met key performance indicators, including reviews, safety, labour, lossprevention, and liquor license requirements.Drove sales and foster growth while operating within budget constraints.Efficiently handled various administrative tasks such as payroll management, stock ordering, and invoicehandling.Prioritised customer satisfaction… Show more The Brighton store is one of Vintage Cellars flagships stores. Bringing in the one of the highest revenues.Achieved business objectives and met key performance indicators, including reviews, safety, labour, lossprevention, and liquor license requirements.Drove sales and foster growth while operating within budget constraints.Efficiently handled various administrative tasks such as payroll management, stock ordering, and invoicehandling.Prioritised customer satisfaction and created a safe and welcoming environment for both customers and teammembers.Took ownership of store inventory management and ensure consistent adherence to store presentationstandards.Adhered to company policies and procedures, following store standards promptly and efficiently.Embraced the evolving nature of the business by adapting to system upgrades and utilizing productivity toolseffectively. Show less

Overall management and supervision of the venue's operationsDeveloping and implementing strategic plans to maximise revenue and profitabilityKeeping accurate records and preparing reports for senior management & stakeholdersDemonstrated exceptional efficiency in managing and executing day-to-day operations.Collaborating with other departments, such as sales, marketing, and finance, to achieve common companies objectives and goalsSuccessfully transformed revenue for the… Show more Overall management and supervision of the venue's operationsDeveloping and implementing strategic plans to maximise revenue and profitabilityKeeping accurate records and preparing reports for senior management & stakeholdersDemonstrated exceptional efficiency in managing and executing day-to-day operations.Collaborating with other departments, such as sales, marketing, and finance, to achieve common companies objectives and goalsSuccessfully transformed revenue for the Newmarket Hotel from a $260K loss to a $80K profit in 2 years Pioneered and successfully established Fyrefly, a thriving live music band room, creating a new revenue stream for Newmarket.Led a extensive renovation of the basement level of the Newmarket Hotel to accommodate and deliver the concept of Fyrefly.Implemented effective strategies, collaborated with stakeholders, and executed innovative marketing campaigns to attract diverse audiences, resulting in increased footfall and revenue growthHiring, training, and managing staff members, including conducting performance evaluationsEstablished highly efficient and cohesive teams across three different venues.Demonstrated exceptional crisis management skills in handling high-pressure situations.Provided valuable support and assistance to colleagues in similar roles at other venues Show less

Oversaw the day-to-day operations of the venue, ensuring smooth functioning and exceptional service.Manage finances, including budgeting, cost control, banking and revenue optimisationSuccessfully increased revenue by 30% while maintaining the venue's esteemed reputation as one of the world's busiest high-end cocktail bars, resulting in improved profitability. Improved and maintained the venue's reputation for outstanding customer experience by providing exceptional service… Show more Oversaw the day-to-day operations of the venue, ensuring smooth functioning and exceptional service.Manage finances, including budgeting, cost control, banking and revenue optimisationSuccessfully increased revenue by 30% while maintaining the venue's esteemed reputation as one of the world's busiest high-end cocktail bars, resulting in improved profitability. Improved and maintained the venue's reputation for outstanding customer experience by providing exceptional service, promptly addressing customer complaints or issues where the to arise, and actively seeking feedback for continuous improvement.Implemented streamlined processes customised to the unique service and beverage offerings, resulting in increased operational efficiency and improved business performance.Plan and execute new private events and special occasions.Effectively manage staff, including scheduling and supervision, and training to ensure adherence to high quality standards and successful delivery of business and stakeholders goals and objectives. Show less