Sam Cavanaugh Email & Phone Number

Los Angeles County, California, United States

Owned all aspects of sales planning, development, and team and account management for the Southern California territory.Provided recommendations to promote brand effectiveness and product benefits, resulting in securing more than 100 long-term accounts in six months.Drove business success by maintaining and applying current knowledge of sales, promotions and policies regarding payments, exchanges, and security practices.Participated in planning and executing rollout of Salesforce with MaxOffer, providing data driven analysis, end user operation feedback, and rollout to Field Operations Leader team.Nurtured and deepened dealer customer relationships to drive product usage within assigned market territoriesManaged customer needs including, but not limited to arbitrations, payments, titles, logistics and additional customer concerns. Generated product usage from new and existing customers, utilizing a combination of physical dealer visits with product demos, virtual calls, emails, text, and phone communication within assigned markets.Conducted location visits, to provide guidance and training to the field teams. Participated in the testing, introduction and implementation of new product solutions and options to continuously improve our customer and Associate experiences.An ADKAR champion; weaving exceptional change management and communication.Partnership with internal and external key stakeholders, including but not limited to Regional Vice Presidents, Functional Senior Managers, B2B Business Partners Leadership Teams along with Product Teams, researched, evaluated, developed, and implemented processes and programs to store teams and business customers.Supported process changes, strategic initiatives, and executionSupported the implementation and facilitation of training.Collaborated with Field and Home Office teams to provide feedback on various initiatives, tests, and pilot programs.

• Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.• Delivered engaging and polished presentations to highlight products and draw favorable competitor comparisons. • Analyzed account details such as usage, sales data and client comments to enhance understanding of effectiveness and client needs.

Daily tasks include settling finance measures, documenting transactions by payment method, balancing daily totals, processing donations and mailing receipts. Create season subscriptions, platform shows and seating charts with multiple discount codes. Personal and detailed interaction with patrons, donors and ticket holders in person, via phone and media. Multitasked; Initiate and complete multiple tasks within short time frames. Train and oversee box office employees, maintain office decorum and professionalism.

Increased production quality from year to year. Acted as liaison between the artistic team, production team and the parents. Researched and picked productions to perform based on subject matter and proficiency of talent. Scheduled rehearsals and personally ensured they ran on time. Produced high quality shows while assisting with budget management. Tripled consumer registration over the course of two years.

Highland Oaks Elementary School

Taught music, dance and acting to children grades K-5. Organized and created end of year productions for all grade levels. Produced and directed extra-curricular theater productions before school. Created and implemented year-long syllabuses.

Effectively onboarded incoming talent hired into Character Operations following company standard work while providing in-the-moment feedback and best practices.Developed and encouraged Cast Members in their onstage performance through performance observations.Demonstrated exceptional courageous leadership by leading through example, managing conflict in a professional manner, and maintaining integrity within the Character Operations department.

Implemented training program for new box office employees Assisted with artistic decisions for high budget productions.

Bachelor Of Business Administration - Bba, Business Administration And Management, General

Education record