Sam Cohen

Sam Cohen Email and Phone Number

Regional Community Operations Manager @ SERENITAS
Melbourne, VIC, AU
Sam Cohen's Location
Melbourne, Victoria, Australia, Australia
Sam Cohen's Contact Details

Sam Cohen personal email

n/a
About Sam Cohen

I am a senior executive in the Retirement Living sector with extensive experience in strategic business operations, customer service delivery and commercial management. I have broad industry experience across different sectors, focused on the management of daily operations in conjunction with the development and implementation of strategic plans. Service delivery, customer experience and customer touchpoints have been a constant cornerstone underpinning every industry sector I have operated in. In conjunction with outstanding team building, problem solving and communication skills, I have an inspiring leadership style characterised by empowerment, mentoring and delegation. The manifestation of all these skills is seen in my ability to drive outcomes, achieve measurable results, implement change management and deliver innovative solutions to complex problems.

Sam Cohen's Current Company Details
SERENITAS

Serenitas

View
Regional Community Operations Manager
Melbourne, VIC, AU
Employees:
2
Sam Cohen Work Experience Details
  • Serenitas
    Regional Community Operations Manager
    Serenitas
    Melbourne, Vic, Au
  • Serenitas
    Southern Regional Manager
    Serenitas Mar 2023 - Present
    Australia
  • Ava Communities
    General Manager
    Ava Communities Dec 2022 - Mar 2023
    Australia
  • Stockland
    Head Of Community Operations (Halcyon Vic)
    Stockland May 2020 - Sep 2022
    Melbourne, Victoria, Australia
    Pivotal role working in the design and delivery of the land lease communities business strategy and launch of the Thrive Lifestyle Community brand. Including site assessment of the Stockland landbank, while working with the acquisitions team on new site opportunities. Advice on the organisational structure of the business unit, including team roles, responsibilities, and training requirements. Review and input of project launch and in-market plans from initial sales through the sell out and resales. Design and implementation of the customer journey, focused on the touchpoint strategy and customer experience. Development of the sales narrative and value proposition. Pivotal role in the urban planning, facilities design and housing topology, while supporting planning lodgment. Delivery of community operations, from opex budget, resource strategy, activation and engagement plans, the homeowner lived experience, through to capex modelling.
  • Lifestyle Communities Limited
    Head Of Operations
    Lifestyle Communities Limited Oct 2011 - Apr 2020
    Melbourne, Australia
    - Executive leadership role reporting to the Managing Director- Directly responsible for the lived experience of over 3,500 homeowners- Development of the operations team numbering 40 individuals- Management of the key financial measurements- Delivering strategically innovative solutions to support business growth- Responsible for all IT functions across the business- Implementing and nurturing the Lifestyle Wellness Program throughout the company- Heading up Industry and Government stakeholder engagement
  • Total Tel International
    Head Of Operations
    Total Tel International 2000 - 2011
    Melbourne, Australia
    - Executive leadership role reporting to the CEO- Directly responsible for the development, delivery and maintenance of all software projects- Project management, channel relationship management and business process development - Local and international commercial management- Development of an onshore and offshore team numbering 60 individuals- Management of the key financial measurements- Strategic planning, procurement, contract negotiation and statutory oversightThe Operations Manager position involved a cross-functional leadership role, which included; project management, customer and channel relationship management, business process development and commercial management. At the heart of the role was the imperative to coordinate and direct all activities in relation to the delivery of complex IT software. Integration of these software projects was coordinated on a global and national base of telecommunications providers, while delivery customers support and facilities management to mission critical systems on a 24/7 basis.
  • Unidial Australia Pty Ltd
    National Distribution Manager
    Unidial Australia Pty Ltd 1997 - 2000
    Melbourne, Australia
    The position involved establishing supply chain integration for the nationwide distribution of telephony products. This included leasing with a variety of parties from manufacturers and retailers through to consumers. The role required planning an coordination of transportation, stock management, warehousing and workflows.
  • Australian Horizons Trading Pty Ltd.
    Senior Buyer & Operations Manager
    Australian Horizons Trading Pty Ltd. 1993 - 1996
    Melbourn, Australia
    Start-up apparel importing division as an adjunct to their locally manufactured apparel operations. Having end to end responsibility for all strategic and commercial aspects of the buying and importing activities of all imported clothing, in conjunction with quality control, sampling and scheduling.
  • Advanced Buying Corporation
    Buyer & Operations Coordinator
    Advanced Buying Corporation 1989 - 1993
    Melbourne, Australia
    Senior buyer of apparel direct with factories in China and Hong Kong. Including all contract negotiations, scheduling, quality control, factory inspection, logistics and shipping, delivery coordination with national retailers in Australia.

Sam Cohen Skills

Management Operations Management Project Management Contract Negotiation Customer Service Process Improvement Leadership Budgets

Sam Cohen Education Details

Frequently Asked Questions about Sam Cohen

What company does Sam Cohen work for?

Sam Cohen works for Serenitas

What is Sam Cohen's role at the current company?

Sam Cohen's current role is Regional Community Operations Manager.

What is Sam Cohen's email address?

Sam Cohen's email address is sa****@****.com.au

What schools did Sam Cohen attend?

Sam Cohen attended University Of Melbourne, University Of Melbourne, Rmit University, Rmit University, Victoria University.

What are some of Sam Cohen's interests?

Sam Cohen has interest in Education.

What skills is Sam Cohen known for?

Sam Cohen has skills like Management, Operations Management, Project Management, Contract Negotiation, Customer Service, Process Improvement, Leadership, Budgets.

Not the Sam Cohen you were looking for?

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.