Sam Engelhard Email & Phone Number

Amsterdam Area

Leasing Manager at Batavia Stad Fashion Outlet

Amsterdam, Hollande Septentrionale, Pays-Bas

Managing the flagship clinics and key accounts for this company in the med-tech field

Amsterdam En Omgeving, Nederland

Store Manager at the Flagship Store in AmsterdamIn charge of driving sales and profitability, customer satisfaction and staff development (trainings). Managing one of the biggest Uniqlo European flagship stores with a team of around 100+ employees. I manage the day-to-day activities of this flagship store, and plan the strategy for the future.

Paris, France

Store Manager at the Store in Rosny-Sous-BoisGeneral Manager with responsibility to develop the market and to achieve the company's objectives. As a Store Manager I managed a team of around 30 colleagues, including 3 assistant managers and 3 supervisors. Profit and loss management: Controlling store’s P&L, cost control on personal costs and develop hiring plans. With French headquarter in charge of developing marketing plans and actions to attract customers, optimise our market share and increase brand awareness. Product management: Develop strategic layouts, merchandising and allocation plans for the store, control and optimise inventory levels to achieve sales targets. Shop floor management: Analysing sales and strategically changing the shop floor layout accordingly. Customer Service; aiming to exceed customers’ expectations by delivering an experience in line with UNIQLO standards. Visual Merchandising; creating and implementing visual presentations on the shop floor, windows and mannequins. People management: 30 staff, 3 supervisors and 3 assistant managers. Responsibilities include training, recruitment, and work schedule optimisation. Delivering great customer service and assuring all of the colleagues will develop themselves is one of the biggest challenges. Until today, I have been able to train and promote 1 Senior Assistant Manager, 1 Assistant Manager, 1 Supervisor, 3 Senior Sales Assistants.

Paris, France

Manager at the Store in Rosny-Sous-Bois, where I was the right-hand of the Store Manager.

Paris, France

Uniqlo Management Graduate Program at the Opera Flagship Store in Paris, at the end of these 6 Months I was supervising and managing a team of around 80 colleagues.One year of intensive management training existing out of practical and theoretical experiences. Ability to travel and work on different locations such as: Paris, London and Tokyo. The objective of the year is to become an independent Store Manager when completing the program. Training focuses on 5 major topics: Shop floor managementInventory managementStaff DevelopmentLabor work planningProfit and Loss Management When I finished the program I was promoted two levels up and I had the opportunity to become the General Store Manager of the Rosny 2 Store in Paris.

Paris, France

Worked part-time, later full-time next to my full-time master’s studies- Sales & Styling- On the Shop Floor Assisting Customers- Stockroom Management & Cash Management

Amsterdam, The Netherlands

Worked part-time, later full-time next to my full-time bachelor’s studies- Sales & Styling- Customer Service- Administrative Tasks- Visual Merchandising

Hong Kong

Worked here next to my exchange program in Hong Kong- Product Architecture Research- Creating Production Planning and Overseeing Production Schedules- Product Management- Product Merchandising- Creating Technical Packages- Weekly Visits to Manufacturers in China and Hong Kong- Communication with Suppliers in China- Research on the Product Architecture and Best Sellers

Amsterdam, The Netherlands

- Guiding/Coordinating Sales Administration- Sales Planning- Communication Retailers Throughout The Netherlands and Europe- Product Management and Garment Production Planning- Creating a Strategic Marketing Plan- Technical Sheets- Size Specifications

Amsterdam, The Netherlands

Promoted from intern to part-time employee- Product Development- Communication Suppliers & Manufacturers- Coordinating Production Planning- Coordinating Sample Planning- Quality Control- Fabric Buying- Technical Sheets- Size Specifications

Stockholm, Sweden

- Product Development Menswear Accessories- Product Development Menswear Outerwear, Leather and Suiting- Communication with International Suppliers & Manufacturers- Coordinating Sample Planning- Overseeing Quality Tests & Control- Creating and Communicating Technical Sheets- Creating Size Specifications- Collaborating with Design Team

Woerden, The Netherlands

Student job- Dealing with Reservations and Ticket Sale- Handling Complaints- Administrative Tasks- Customer Service- Opening and Closure of Tills

Amsterdam, The Netherlands

Student job- Buying/Sourcing New Collections- Administration of Stock- Visual Merchandising- Concept Development- Sales Advisor

Woerden, The Netherlands

Student job- Providing Leadership to the Checkout Team- Handling Complaints- Customer Service- Administrative Tasks- Post Office- Opening and Closure of Tills

Woerden, The Netherlands

Student job- Receiving Guests- Customer Service- Waiter- In charge of Reservations- Administrative Tasks

Master Of Science (Msc), International Luxury Management, Grade Average: 16/20

Achieved my Master of Science Degree with DISTINCTION #1 Ranked fashion school 2017 for post-graduate business, fashion & luxury programs.

Polytechnic University Hongkong Exchange Programme, Chinese Language & Culture, Course Average: 8,3/10

Bachelor Degree (Bsc), In Fashion And Textile Technology, International Fashion & Management, Amsterdam Fashion Institute, Grade Average: 8,3/10

Education record