Sam Fowler Email & Phone Number

Uckfield, Gb

A certified ServiceNow Principal Solutions Architect, working directly with customers to understand and achieve their Business, Technical and Personal goals in and around the ServiceNow platform. I work directly with Product Engineering, Sales and Pre-Sales to support all parts of the sales pipeline, and directly contribute to product development ideas and feedback from the field.Experience includes: - Providing good/best practice guidance - Technical problem solving and troubleshooting - Designing and developing customisations on and off platform - E2E Event to ITSM pipeline development and guidance - Inventory discovery across on-premise and the cloud - Integrating COTS and in-house technologies with the platform

A certified ServiceNow ITOM Sr. Technical Consultant, working directly with customers to understand and achieve their Business, Technical and Personal goals in and around the ServiceNow platform.Experience includes: - Providing good/best practice guidance - Technical problem solving and troubleshooting - Designing and developing customisations on and off platform - E2E Event to ITSM pipeline development and guidance - Inventory discovery across on-premise and the cloud - Integrating COTS and in-house technologies with the platform

- Providing expertise and technical guidance across a vast range of customer industries- Designing solutions and provide deployment options to customers/peers to set them up for success- Deploying and configuring the AppDynamics monitoring Agents for a multitude of technologies, including: Java, .Net, Python, C++, Infrastructure and Analytics.- Deep code level analysis across a variety of languages to ensure Appdynamics monitoring was correctly configured and that all communication points were captured.- Built and managed supporting tools that were provided to customer to enhance their experiences and capabilities above what the core platform offered- Designed, configured and build analytical dashboards and reporting- Countless number of ingress and egress integrations built, tested and deployed

Merged from HPE SW.Configuring, delivering, deploying and supporting a wealth of HPE monitoring technologies, including: BSM/|APM, OMi, BPM, Loadrunner/Vugen, SiteScope, uCMDB, BSMc, Executive Scorecard/ITBA, SHR/OBR, SHO/VPV/CO.Technical leadership on a variety of customer facing projects, including best practices, solution architectural responsibilities and documentation deliverables.Knowledge transfer and advisory services on key monitoring principles and the HP monitoring toolset.

Configuring, delivering, deploying and supporting a wealth of HPE monitoring technologies, including: BSM/APM, OMi, BPM, Loadrunner/Vugen, SiteScope, uCMDB, BSMc, Executive Scorecard/ITBA, SHR/OBR, SHO/VPV/CO.Technical leadership on a variety of customer facing projects, including best practices, solution architectural responsibilities and documentation deliverables.Knowledge transfer and advisory services on key monitoring principles and the HP monitoring toolset.