Sam Gillespie Email & Phone Number

London, England, United Kingdom

Heathrow Airport

Role and responsibilities: Account management of a number of United Airlines' top travel management companies (TMC) and corporate accounts in the UK, including HRG, FCm, P & P Associates, Hillgate, Takeda Pharmaceuticals, Inmarsat, HSBC and Dyson. Lead account manager for the transatlantic Joint Venture for HRG; manage the relationship with supplier.

Account manage a number of Galileo's largest customers in the UK including FCm, Flight Centres, Thomas Cook, Travel Pack, Somak, Travel by Appointment, Eton Travel, Statesman, Rima Travel & Skylord. Managed the contractual relationship and ensured that all issues were dealt with in a timely manner ensuring customers resigned with Galileo at the end of.

Manage the billing process for Galileo & Cendant E Commerce Customers worldwide, analyse transaction and segment data to identify, resolve customer issues and ensure the economical use of the Galileo system. Provide reports and statistical information to allow Galileo & Cendant staff worldwide to manage and negotiate deals with suppliers and customers..

Working for Worldspan I started working as Senior Account Executive Field Sales and through internal promotion ended up working as a dedicated account manager for Thomas Cook. In this role I was managing the relationship with TC in the UK, Germany, Holland and Egypt and was responsible for integrating Worldspan products into the TC systems. Previously I.