Sam is a senior Business Analyst and Advisor who has been involved in a number of complex, high profile projects where he has been required to strategically define business needs, develop business processes and lead solutions teams across multiple domains. Sam has significant experience in adding value to businesses by identifying improvement opportunities, predicting issues, and helping organisations successfully pivot in the face of change. In recent years, he has developed particular interest and expertise in community services, working with the sector to make them more adaptable and human-centred in their approach.