I am a results oriented IT professional with strong written and verbal communication skills. I have a 20-year solid foundation in Windows server/desktop deployment, administration, and network maintenance. My experience includes several years as an IT Manager, leading a team of IT support specialists. I am also a contributor, working as a hands-on system administrator providing end-user and systems support on Windows based server environments. As a technician, my focus is on providing prompt and efficient solutions to IT problems.Skills:o System Administration with Windows Server and desktop platforms – configuring, installing, and troubleshooting systems; monitoring logs and performanceo Active Directory, DNS, DHCP, MS Failover Clustering installation/administration/configurationo Virtualization software – VMWare and Microsoft Hyper-Vo VPN solutionso Microsoft/Office365 Administration and supporto SaaS applications - Office365, Zoom, Google, etc.o IIS web server administrationo Microsoft SQL Server installation, configuration, administrationo TCP/IP networkingo Windows 2019/2016/2012/2008 infrastructure.o IT Security, including SSL administration, permissions, and group policyo Knowledge of SAN configuration and administrationo Microsoft Certified System Administrator (MCSA)o Master of Science degree in Technology Management, Bachelor of Science in Information Technologyo Leadership experience, managing staff and IT implementations/projects, hiring and training staff, strategizing and planning IT projects