Business Development Director
Birmingham, United Kingdom
Managed sales, bid support, and telemarketing/lead generation team of 5 in delivery of £184m sales pipeline. Devised and implemented sales tools, standards, and SOPs to facilitate ease of bidding, repeatable tasks and content, and methods to demonstrate compelling and reliable ROI to the customer.Standardised operational processes, new tender response documents, proposals, executive summaries, and presentations. This work improved conversion ratio by over 30% YOY.Key contributions and results:• Created, nurtured, and closed multi-year contracts (e.g., £47m/3 years), over achieving targets.• Cultivated successful senior relationships to secure large, nationally recognised fleet customers and supported the team to win Keir, itself worth in life FY19 £29m.• Developed innovative, disruptive concepts and solutions to problems customers didn’t realise were blocking their own revenues. Researched, project managed, and won multiple challenging bids as a result.