Sam Khan Email & Phone Number

Adelaide, South Australia, Australia

• Driving a culture in the workplace that fosters respect, fairness, and acceptance in our workplace. We as a management team drive the associates to feel connected, have a sense of belonging, feel psychologically safe, and feel valued for their contribution. I am a firm believer and always religiously practice Open Management Style.• Have a leadership style, which is naturally empowering, supportive, collaborative, and encouraging and drives a culture that will enable you to maximize benefits to the community.• Living and driving positive and constructive workplace culture, we as a team strongly drive and believe that positive workplace culture results in a happy and engaged team selling products and delivering high-quality services, hence strengthening the brand and the organization. Our recruitment strategy always has a high emphasis on having a well-balanced diverse workforce.• Managing an efficiently cross-functional team of 85 associates. Actively driving D.I.N.G – Development + Investment + Nurturing = Growth of the team, self, and the organization.• Organize team building activities outside work, it gives the team an opportunity to know and bond with each other.• Successful in change management, by equipping, preparing, and supporting team members moving through the change. I was successful in driving change in customer service, vendor management, service planning, and overall process management.• Conducting Weekly & Periodical Safety & Compliance audits to maintain a safe and healthy work environment. Also ensuring that we are following, and enforcing standards and procedures; complying with legal regulations.• Forecast requirements; prepare an annual budget; schedule expenditures; analyze variances; initiating corrective actions.• Improvising organizational processes and workflow, employee and space requirements, and equipment layout; implementing changes.

Adelaide, South Australia, Australia

Handled administrative and data entry work for staff.• Completed reports and paperwork on critical information impacting operations.• Supported operations team with resource allocation and utilization for optimal expense control.• Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.• Inspected facility daily for overall cleanliness and to check supply quantities for reordering and restocking.• Supervised events from start to finish using effective crowd control methods.• Implemented and enforced safety policies and procedures to manage risks and prevent accidents and mishaps.• Assisted with public relations by participating in community events, which helped to draw in new business and patrons.• Maximized cost-effectiveness by complying with budget, labor and revenue benchmarks.• Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.• Created and implemented an aggressive action plan to address pressing cost control needs.

South Australia, Australia

Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.• Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.• Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.• Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency.• Coordinated leadership workshops to educate team members on best practices to optimize productivity.• Recruited, hired, and trained initial personnel, working to establish key internal functions and outline the scope of positions for new organization.• Managed purchasing, sales, marketing, and customer account operations efficiently.

South Australia, Australia

Maintained accurate notes of changes and requests for each event and ascertained allocation.• Assisted with public relations by participating in community events, which helped to draw in new business and patrons.• Established vendor relationships to access timely services in support of events.• Restored customer loyalty by resolving complaints with workers, activities, or services rendered.• Assigned work to staff, set schedules, and motivated strong performance in key areas.• Developed and maintained connections with performers, agents, and promoters to accumulate robust options for entertainment activation.

Hyderabad, India

Current heading Seasonal Tastes - 208 covers multi-cuisine restaurant with over 18000 covers/month and generating approximately 1.3 Crores revenue/month,crowned with the best Guest Experience Index figures in Asia Pacific. Prior to this managed Prego Restaurant & Bar (Italian Restaurant & Bar), Kangan (Indian Restaurant) and Splash (Poolside Bar) in The Westin Hyderabad Mindspace.Won Exceptional Leader of the Year 2015 @ The Westin Hyderabad MindspaceWas appointed - Food & Beverage Manager - Role as Task Force - Four Points by Sheraton Visakhapatnam, India - August 2015 (Recommendation Attached)With this enhanced knowledge of offering "Service with Finesse" and over 8 years of experience, I want to apply my diverse skills, knowledge and efforts to add value to the organization and I am eager to contribute my creativity and hard work towards the success of the organization and to the growth of the fast developing field and to enhance my career with a growth.

Hyderabad Area, India

Kolkata Area, India

* Financial and Operational closing of the restaurant.* Beverage pricing of the hotel.* Profit and loss statements compilation.* Business plan compilation.

I was an asset for the organization as a trainee and awarded best trainee for my term.

Master Of Business Administration - Mba, Operations Management And Supervision

Bachelor Of Science, Hotel Management And Tourism

Diploma, Hotel Management And Catering Technology

Class 12Th, Physics, Chemistry And Mathematics