Sam La Email & Phone Number

Studio City

• Manage accounts of all clients (100+) - i.e. Updating contact info and CC info; managing payments; booking classes and other appointments, etc. • Manage schedule and appointments of all trainers and managers • Accurately file and inventory all client documents • First point of contact with guests; managing check-in • Create and update Google Docs and Sheets accordingly • Answer all email and phone inquiries of clients and prospective clients • Manage inventory via computer based system; stock and replenish merchandise as needed • Address any client-related concerns to ensure exemplary customer service • Customer service liaison between customers and manager

Greater Los Angeles Area

• Greeted guests and seated patrons by escorting them to assigned table• Accept and organize reservations, and prioritize reservations to accommodate customers• Presented the guests with menus and explained any specials• Delivered food items to customers with accuracy and efficiency while explaining food items• Removed dishes and trash after guest departure and took all items to kitchen for disposal or cleaning• Sanitized, cleaned, and prepared booths, tables, and chairs between guests• Stocked and replenished restaurant• Promptly notified management of any dining area issues

Santa Monica, Ca

• Generated sales volume through excellent customer relations and support in the men’s and children’s clothing departments• Diligence with organizing, maintaining, and replenishing store item displays throughout shift• Maintained constant presence on sales floor to address customer needs• Approached browsing customers and initiate conversations to determine buying preferences• Recommended appropriate items and direct or lead customers to store selections• Assisted customers with trying on items, finding appropriate sizes, and completing purchases• Retagged merchandize• Processed customer payments via cash, check, credit/debit cards• Provided information regarding specific items and current promotions

Marina Del Rey, Ca

• Managed all appointments for prospective and returning patients• Provided patients with proper paperwork• Called insurance companies to verify the insurance policies and coverages of patients• Accurately and efficiently inventoried and filed confidential patient information• Handled cash and credit card purchases and produced handwritten receipts for patients when needed• Operated various chiropractic machinery• Initiated conversations with patients to produce a friendly and comfortable experience

Greater Los Angeles Area

• Planned and executed church events• Prepared/taught educational and Bible curriculum• Produced visual arts and PowerPoint media; Executed on-screen visual/video implementation• Performed weekly follow-ups with new families and volunteers as needed• Attended staff/leadership meetings and training to grow as a leader• Supervised activities of 50+ children• Executed behavior modification techniques as instructed• Provided children with positive reinforcement

Greater Los Angeles Area

• Assisted customers with all inquiries while developing exceptional customer relations• Stocked and replenished restaurant• Maintained cleanliness of restaurant and surrounding perimeters• Sanitized dishware and utensils• Cash handling• Effectively communicated with co-workers and managers• Preparation of daily operative needs• Product knowledge

Greater Los Angeles Area

• Coordinated schedule, appointments, travel arrangements, and itineraries for CEO and clients• Handled personal errands and maintenance needs for CEO• Prepared invoices for clients and produced Excel and Word documents when needed • Constructed monthly analytic reports for CEO and clients• Handled bank deposits/withdrawals and payments for CEO and clients• Organized and managed contact info for CEO and clients• Managed mail and package deliveries

Canoga Park, Ca

Las Vegas, Nevada Area

Acting

Improvisation

High School