General support role including handling issues and requests from the branch network, initially just in the UK but expanded into Italy, The Netherlands and Luxembourg. Experience with Oracle databases and basic DBA tasks as well as PL/SQL.

Assortment of customer service tasks, including handling high value transactions, processing customer orders all the while providing good customer service and a friendly atmosphere. Maintaining a high level of focus during busy sale periods.Left this employment to concentrate fully on my final year studies.

Taking telephone calls, e-mail queries from insurance brokers and clients. Basic amendment of custom VB6 programs and database systems. Basic regression testing of products prior to release.

Assortment of tasks including serving customers and handling money, stock replenishment with other team members, general cleaning and tidying of the shop.

Serving customers and handling money, cleaning and tidying whilst maintaining good hygiene standards. Maintaining good composure and focus during busy periods.