Functional Support Team Leader
CurrentDevelop & Implement minor to complex functional changes on Oracle ERPManage a support TeamLiasing with 3rd party suppliers and business stakeholdersManaging a support & configuration teamAssessing priorities of high profile changesRequirement gathering and Impact Assessingprovide system support for up to 100k userskeep process documentation, test scripts, up to dateensure value for money in all changesprocess improvementSupport multiple clients including NOMS & Home Office. Regression testing, unit testing & UAT testing