Sam Wilkinson Email & Phone Number

London, GB

London, England, United Kingdom

• Partner with global brands across the USA, Europe, and Asia to support traceability goals.
• Collaborate with clients to create customized success plans aligned with business goals.
• Deepen industry understanding to provide valuable insights on traceability optimization.

London, England, United Kingdom

• Recommend specific strategies to target and build a forensic supply chain footprint.
• Lead sessions to empower customers with in-depth knowledge of traceability solutions.
• Navigate clients through traceability challenges, and align their sustainability goals with partnership objectives.

• Delivered an enterprise sales strategy winning new business and strengthening existing customer, broker, supplier, and stakeholder relationships.
• Provided key insights and expertise to build sales strategies and processes.
• Built structured recommendations for finance approval.
• Researched and prepared industry white papers.
• Utilised Salesforce to manage customer and stakeholder relationships.

Christchurch

• Delivered ongoing annual, quarterly, and monthly strategic objectives to increase performance and grow market share.
• Developed and led high performing multi channel sales teams to success growing share of wallet across multiple products.
• Led customer experience and sales performance by setting expectations, facilitating, demonstrating, and coaching across customer experience outcomes and the product suite.
• Led cultural transformation whilst managing recruitment, performance coaching, and formal disciplinary matters.
• Managed performance matters from informal to formal processes, including performance coaching and robust performance improvement plans.
• Covered Regional Manager responsibilities in their absence.

Christchurch & South Island, New Zealand

• Led and developed frontline staff and business leaders through ANZ’s coaching and performance framework.
• Prepared and facilitated regional and nationwide staff training, including establishing change plans and post-training follow-up and embedment.
• Delivered reporting to support performance and development coaching across the region.
• Developed business manager workshops and training that was adopted at a national level to support operating model changes, leading to the successful deployment of the new business structure.

Christchurch

• Managed 350 business customer groups, providing needs-based sales of product suite including home lending, trade finance, and insurances.
• Developed partnerships with industry experts to offer a comprehensive banking experience.
• Delivered needs-based referrals to other business units within the bank, ensuring seamless customer service.
• Assessed and approved loans with discretion, maintaining compliance with risk management measures.