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Sam A. Email & Phone Number

Sr Customer Success Manager at Automation Anywhere
Location: Neuilly-sur-Seine, Île-de-France, France 5 work roles 2 schools
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Current company
Role
Sr Customer Success Manager
Location
Neuilly-sur-Seine, Île-de-France, France
Company size

Who is Sam A.? Overview

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Quick answer

Sam A. is listed as Sr Customer Success Manager at Automation Anywhere, a company with 3026 employees, based in Neuilly-sur-Seine, Île-de-France, France. AeroLeads shows a matched LinkedIn profile for Sam A..

Sam A. previously worked as Sr Customer Success Manager at Symantec and Technical support team leader at Symantec. Sam A. holds Bachelor'S Degree, It Services Management from Université D'Evry-Val D'Essonne.

Company email context

Email format at Automation Anywhere

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Automation Anywhere

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Profile bio

About Sam A.

CERTIFICATIONS- Exin ITIL Foundation V3- Symantec Certified Support Engineer (STS)- Microsoft Certified System Administrator (MCSA)- Microsoft Certified Desktop Support Technician (MCDST)- Microsoft Certified Professional (MSCS)- Comptia A+ , Project+ , Security+

Listed skills include Systems Analysis, Customer Relations, Communications Professionnelles, Customer Focus, and 24 others.

Current workplace

Sam A.'s current company

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Automation Anywhere
Automation Anywhere
Sr Customer Success Manager
san jose, california, united states
Employees
3026
AeroLeads page
5 roles

Sam A. work experience

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Sr Customer Success Manager

Current

Paris Area, France

Enabling our top European customers to succeed with their Intelligent Automation programs.From providing architectural guidance on SaaS adoption, migration planning, transformation via hyperscaling, through to defining an AI led strategy across complex business landscapes.

Jan 2019 - Present

Sr Customer Success Manager

La Défense

Focused on developing and maintaining a committed relationship within a customer's post-sales experience, I'm the single point of contact for all services inquiries (Support, Education,..). I'm responsible for enhancing open lines of communications with our strategic Enterprise clients, by providing and coordinating assistance throughout product and.

Dec 2009 - Dec 2018

Technical Support Team Leader

La Défense

Charged with providing dedicated leadership & orientation as a backup for the whole team management. Full accountability for adapting and enhancing Technical Support Organization processes to leverage Level 1 to 4 support services, delivered to thousands of users worldwide. I Introduced effective team development, technical training, process improvements.

Jul 2003 - Nov 2009

Helpdesk Technician

Ibm

Noisy-le-Grand

End users support on software, network, and hardware issues. I troubleshoot & solved problems on SAP, Active Directory, and MS-Exchange platforms. I used Intel LanDesk & McAfee ePolicy Orchestrator to control remote servers. Day to day case management done within IBM Service Center, customers and partners follow-up, liaising with key stakeholders.

Oct 2002 - Jul 2003

System & Network Administrator

Saphyr Group

Levallois-Perret

I designed the network environment (more than 40 workstations + 4 servers). I installed heterogeneous systems (Windows 95/98/2000 & Linux), and maintained them on site, reporting to a remote CIO. I implemented a messaging solution, and supported MS-Office Suite for 64 users.

Sep 2001 - Sep 2002
Team & coworkers

Colleagues at Automation Anywhere

Other employees you can reach at automationanywhere.com. View company contacts for 3026 employees →

2 education records

Sam A. education

Associates' Degree, Systems & Network Management

Ifip
FAQ

Frequently asked questions about Sam A.

Quick answers generated from the profile data available on this page.

What company does Sam A. work for?

Sam A. works for Automation Anywhere.

What is Sam A.'s role at Automation Anywhere?

Sam A. is listed as Sr Customer Success Manager at Automation Anywhere.

Where is Sam A. based?

Sam A. is based in Neuilly-sur-Seine, Île-de-France, France while working with Automation Anywhere.

What companies has Sam A. worked for?

Sam A. has worked for Automation Anywhere, Symantec, Ibm, and Saphyr Group.

Who are Sam A.'s colleagues at Automation Anywhere?

Sam A.'s colleagues at Automation Anywhere include Ebrima Nereka, Leonard Madende, Harsha Chandrappa, Irene Marandu, and Sadaf Diwan.

How can I contact Sam A.?

You can use AeroLeads to view verified contact signals for Sam A. at Automation Anywhere, including work email, phone, and LinkedIn data when available.

What schools did Sam A. attend?

Sam A. holds Bachelor'S Degree, It Services Management from Université D'Evry-Val D'Essonne.

What skills is Sam A. known for?

Sam A. is listed with skills including Systems Analysis, Customer Relations, Communications Professionnelles, Customer Focus, Active Directory, Enterprise Backup, Itil, and Account Management.

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