Developed and implemented policies and procedures related to recruitment, selection, onboarding, performance management, compensation and benefits, employee relations, and compliance with labor laws and regulations.Executed the company Branding strategy to establish the organization as an employer of choice within its industry and to minimize employee attrition and attract talent.Implemented effective strategies to attract, retain, and develop top talent within the organization, with a focus on building diversity within the organization.Ensured compliance with all applicable labor laws and regulations, as well as policies and procedures related to HR matters.Developed and implemented effective performance management program that ensures that employees are meeting their performance goals and objectives, and that performance issues are addressed in a timely and effective manner.Implemented an impactful talent program, delivering training and development programs for employees, including management development programs, leadership training, and other initiatives that enhance employee skills and competencies.Assessed competitor landscape to offer a comprehensive/competitive compensation and benefits philosophy, aligned with the goals and objectives. Acted as an overall custodian of the payroll and other auxiliary benefits.Managed employee relations issues, including resolving conflicts, addressing employee grievances, and ensuring that all employees are treated fairly and equitably.Collected and analyzed data related to HR metrics and report on key performance indicators, including turnover rates, employee engagement, and other HR-related data.Worked collaboratively with other departments, including finance, and administration, to ensure that HR policies and procedures are aligned with the goals and objectives.

As a Regional HR Business Partner (RHRBP) I work with regional operations leadership to successfully execute local, regional and corporate initiatives within assigned Regions as they relate to maximizing the effectiveness of delivering business results through employees. Responsible to provide professional and prompt human resources support with respect to the administration of collective agreements, including grievance handling (up to the point of Mediation or Arbitration), progressive discipline, employee relations, investigations, health & safety advice and compliance monitoring, occupational and non-occupational disability management support, compliance with labour and employment legislation and regulations and development and maximization of talent. As a business partner, I am involved in key initiatives and ensuring those initiatives are aligned with the respective business goals and objectives of the organization.

As an HR Manager, I am currently responsible for multiple locations across Ontario for all HR related matters and this demands regular visits to homes, I have been supporting the business strategy and operating objectives of the business by providing employee and labour relations support, guidance and coaching to people managers and employees regarding the application and/or interpretation of Chartwell’s HR policies, Collective Bargaining Agreements, programs, procedures and/or practices. I am also responsible to lead performance management, employee engagement, workplace culture and support other employee related initiatives. My key responsibilities • Provide advice, interpretation, coaching and guidance to managers and employees on employee relations, employment law interpretation, complaints, investigations, risk reduction and response management, employee performance, leadership development, pay and benefits, conflict resolution, absenteeism management, performance management, progressive discipline, HR documentation and terminations• Assist with the monitoring of the frequency and duration of the steps in grievance procedure; reducing volume and duration of grievances through effective dispute resolution techniques;• Assist in the implementation and monitoring of Attendance Management Programs and Early and Safe to Work Programs, and WCB Claims Management Programs;• Ensure the designated retirement or long term care operation teams are compliant with all applicable provincial legislation including, but not limited to, the following: Provincial Employment Standards Legislation, Provincial Labour Relations Legislation, Provincial Occupational Health and Safety Legislation, the Workplace Safety and Insurance Act, Provincial Human Rights Legislation• Handling & initiating champion annual Employee Engagement surveys and related processes• Support HR related workshops and training sessions & participate in special projects as assigned

• Developed the organizational strategy in compliance with business strategy.• Designed the HR department structure, to optimize process'/system in compliance to its strategic mandate.• Formulated HR Plans, Policies & procedures according to organizational objectives.• Prepared the annual HR budgets across all offices.• Provided technical & professional advice related to HR issues and matters.Manpower Planning/Recruitment• Conducted workforce planning as per business objectives and in alignment with business heads.• Set up initiatives to support succession planning.• Developed the complete recruitment and selection process to ensure effective hiring.• Reviewed and analyzed the C&B terms and evaluated the same in comparison to industry peers, to ensure competitive edge.• Reviewed and bench marked the jobs as per grading structure to build a comprehensive C&B policy.• Developed an effective Performance Management Policy for effective development of talent.• Enhanced Organization communications.• Initiated activities for positive employee engagement.• Implemented HSE compliant procedures.• Reviewed work efficiency and built a training plan to improve the same.• Successfully worked as an HR champion on the implementation of the SAP Success Factors solution for better HR analytics and reporting.Led a team of 6 HR personnel.

Manager- HR & AdministrationHR ManagementDesigned the HR structure for the group as well as revised policies and procedures in adherence to industry best practice.Responsible for definition of organization structure including definition of job descriptions and succession planning across the board.Initiating and implementing the strategic workforce planning and analysis.Managing the performance management system, including KPI management. Also to administer the performance incentives programsConducting the compliance training as well as coordinating other training programs for all employees.Managing complete HR operations like FTE payroll & temp staff payroll, leave management, overtime calculation, staff confirmations, visa processing ,on boarding and off boarding, MIS maintenance and P-file management etc.Successfully developed strong employee relations to promote a healthy work environment.Working with the Head Office to incorporate changes in policy where applicable.Working on HRMS to maintain and submit regular reports on manpower planning, budget analysis, staff costing and other MIS data requested by the HO.Managing staff grievances & disciplinary issues.Recruiting actively for senior roles through consultants and executive search companies. Also coordinating the recruitment for junior roles and blue collar hiring.AdministrationManaging all travel arrangements for the organization through the dedicated travel partner.Administration of housing contracts for key employees including leasing, assignment and general maintenance and also handling staff camps renewal and maintenance(blur collar)Supervising the fleet management of all the company vehicles including insurance and maintenance.Regular monitoring of office administration through the office administrator including maintaining optimum stocks in pantry and stationery, neatness of office and support staff handling.Responsible for all government & licensing approvals for the office.

Habib Bank AG Zurich has successfully grown over 43 years with a firm belief in service with security and remains the preferred bank among the business community in UAE.Supervise and mentor a team of 4 to ensure smooth operations of regular functions like leave administration, payroll, benefits, pension, final settlement calculations etcFormulated HR policy manual for the Bank in 2009 based on a study of existing practices in comparison to market trends and local law. Exit Interviews for departing colleagues and provide summary feedbackWorking with organizations like EIBFS, Tanmia and Al Mawarid to build and maintain an Emiritisation ratio of 40.3% across the Bank.Extensively working with the Emirati nationals to improve employee relations and offer an encouraging work environment.Responsible for coordination with GPA for pensions of UAE national employees. manpower planning initiatives based on projected organizational objectives over the year.Assist in monitoring performance management, provide guidance, conduct appraisals and coordinate training and development activitiesAnnually asses HR initiatives to identify HR budget with the finance team and work towards adherence to the same. Identify and recommend actions to minimize attrition.Advise and assist managers with all employee relations issues, ensuring proper and accurate documentation for Disciplinary Reports raised and conduct corrective counseling session.Drive change, influence transitions, and actively seek and contribute to ideas and solutions for continuous improvement

Was responsible for HR operations of Marks & Spencer staff within UAE as well as in GCC. Reporting to the Regional HR Manager, my job comprised of all functions related to HR, for the 600 + employees of Marks & Spencer both in UAE and in other GCC locations. Conducted performance reviews and managing the Individual Performance appraisal ( IPA) for all the staff in coordination with their line manager Liaised with the store managers and line managers to review training requirements in their departments and plan programs accordingly. Conducted the induction programs for new joiners and informed them of all the policies and procedures of the company. Was Managing staff insurance claims, addition and deletion  Was responsible for maintaining leave records and processing the payroll, deductions, loans, promotions, hiring of new staff, terminations, preparing transfer /release orders, renewals, staff accommodation, employee final settlement and maintaining employee personal files Worked on SAP and maintained all HR information on it such that it optimized the reports generated. Duties also included coordinating with the group HR department for visa procedures of staff. Also coordinated with the Group recruitment team regarding the recruitment needs & in interviewing candidates,shortlisting ,screening etc Maintained manpower reports for expats and UAE nationals on an annual as well as monthly basis. Also managed regular HR operations on a day to day basis.