Samah Fallouh Email & Phone Number

Calgary, AB, CA

Calgary, Alberta, Canada

• Visit the customer's site to understand their requirements and suggest the correct equipment solution for their business.
• Prepare quotes according to customer’s needs including technical and financial proposals.
• Analyses costs and sales.
• Work with technicians to prepare for the installation of equipment.
• Follow up after equipment is installed to ensure customer satisfaction and ongoing supplies sales.
• Execute company sales strategy including prospecting, cultivating new accounts, and closing orders to meet sales targets.

Calgary, Alberta, Canada

• Handled inbound walk-in and phone-in customer sales requests.
• Took customer orders and processed payments accurately to ensure customer satisfaction.
• Partnered with outside sales personnel to manage customer relationships directly with product specifications and selection.
• Cold calling; made multiple outbound calls to potential clients.
• Build customer relationships with existing clients by reaching out via phone calls, emails, or other forms of communication.
• Qualified leads from digital campaigns, conferences, references, trade shows, etc.

Damascus - Syria

• Prepared Man-Hour estimates, schedule and budget monitoring, and progress reporting.
• Reviewed RFQs, and Condition books in order to clarify the customer requirements depending on technical design, time management, and profitability.
• Studied and designed data centres physical electrical infrastructure as per TIA 942 standard; after reviewing and analyzing power calculation, drawings, and all documents to meet the standard and best engineering.
• Prepared Technical & Financial Proposals and Presales of Data Centers.
• Prepared offers /quotations that met both company internal policies and customer expectations by analyzing costs and sales.
• Supported customers by preparing and delivering presentations for understanding company products and solutions.