Support a multi-shift operation in a manufacturing plant.Provide technical support (I.T. Applications, network infrastructure, operating systems, end-user-productivity tools) to plant business customers throughout the manufacturing plant. Interface with corporate IT and business owners to prioritize improvement efforts.Support Plant Floor Systems / PDO teams in resolving incidents; Provide triage and business continuity plans, support escalations, provide hands and feet to support teams and other global teams (e. g. DBA, Server Operations, Ops Control, Network Operations) if necessary.Focus on the integration / long term maintenance of applications and hardware.Assist site IT manager with managing assignments and workload.Develop, maintain, and share, accurate support documentation.Support of local network equipment in a Cisco based environment.Support of local servers across both physical and virtual environments in a Windows and Linux based ecosystem.Support of new technology deployments and expansion efforts utilizing IIIOT, iOS, software-defined network, mobile, and Android based equipment.

The Ford College Graduate (FCG) program is a rotational program within Ford for new graduatesJuly 2019 - December 2020: Software Engineer for Ford Credit Management Information Systems January 2021 - December 2021: Manufacturing IT Engineer at Dearborn Truck PlantJanuary 2022 - April 2022: Design Studio Software Engineer focused in Unreal development

I conduct CSA CAIQ security assessments on a variety of Microsoft Azure components. I also provide administrative support to my team, such as scheduling and note-taking. I update and maintain a project wiki with new research and architecture decisions.

I am a part of the Independent Software Vendor team. I wrote and altered existing demo applications for Android devices. I wrote a comprehensive guide for getting started using Zebra mobile and desktop printers. I also wrote the user guide for a new Zebra SDK. Position held May 2016 - August 2016 and May 2017 - August 2017. Continuing work part time.

I am responsible for a section of 30 to 35 underclassmen. I coordinate programs and events to help unite the section and build community, as well as collaborating with other staff members to execute all-hall events. I also facilitate connections between residents and resources on campus.