Samantha Cedeño Email and Phone Number

- Trains new employees in front and back-of-house operations including food handling procedures, food preparation, money handling, service techniques, cooking, and cleaning roles to facilitate restaurant operations in accordance with company standards and food safety guidelines.- Trains employees on opening, closing, and shift change tasks to promote store efficiency.

- Mastered POS systems to handle payments and manage orders ranging from $3000 to $7000 per shift whilst providing exceptional customer service in a prompt but friendly manner.- Warmly greets new and returning customers developing relationships resulting in customer loyalty.- Maintains clean and organized dining areas, restrooms, and workstations by routinely sweeping, sanitizing, replenishing supplies, and disposing of garbage in accordance with food safety guidelines.- Completes opening, closing, and shift change tasks to promote store efficiency.- Works with my team to maintain smooth operations and high standards of customer service during times of high volume.- Maximizes customer satisfaction by swiftly addressing and professionally resolving complaints with food or service, relaying relevant information to store managers/leaders when necessary.- Assists with and occasionally in charge of food preparation such as handling meat, produce, and the making and distribution of goods.- Upheld all local COVID-19 safety protocols including increased sanitization, social distancing policies, wellness checks, and enforcing of mask and vaccine mandates to ensure both employee safety and customer satisfaction.

- Engaged in a 5-week long internship meant to provide education about the company and experience in the field- Learned how to perform cold callings

- Aided in cleaning and preparing animal facilities to provide a clean-living environment for each animal.- Monitored dogs for illness, injury, or other concerns.- Maintained a sanitary work environment.

- Completed 120 hours over a designated 6-week work period.- Actively worked with children ages 5 to 7 assisting in tutoring, supervision, and creative expression to ensure safety and wellbeing within the community.- Effectively collaborated with the counselor team to create a fun, and engaging learning environment that promoted social, emotional, intellectual, and physical development through age-appropriate enrichment activities.