Assists the director, division of maintenance, in carrying out the following functions: Performing strategic and operational business planning; Managing division-wide facility maintenance operations; Planning, preparing, submitting, and managing execution of annual operating and capital budgets; Managing division-wide human resource functions to include recruiting, testing, interviewing, and selecting personnel for assignments and/or advancement, plus other personnel management actions; Managing, supervising, overseeing, observing, and evaluating division staff and managers of subordinate maintenance depots; Monitoring the status of facilities and maintaining positive, responsive, and collaborative relationships with customers, stakeholders, senior officials, labor unions, and other involved offices and/or interested parties; Managing and reporting emergency maintenance responses and actions to help keep schools open, safe, and functional; Managing the Shady Grove Depot and staff; Performing special assignments and projects; Representing the director when required.

Responsible for the leadership, development, and execution of a variety of programs, projects, and activities related to maintenance, custodial, grounds keeping, and building system functions for all Montgomery County Public Schools (MCPS) facilities. Developed and executed continuous improvement of processes to optimize operational effectiveness. Develops and sustains a system of delivering high quality, high performance products and services. Develops and manages annual budgets. Effectively led the division in supporting the MCPS commitment to equity and excellence for all staff and students. Oversaw the implementation of the Professional Growth Systems through the training, supervision, and evaluation of staff.

Deliver decisive leadership, guidance, and support to 1800 staff members in the Division of Maintenance and Operations, overseeing tasks encompassing budgeting, Information Technology, Computer Maintenance Management Systems, Training, and general Facilities Management. Cultivate strong relationships, facilitating effective communication with administrators, personnel, and external organizations to coordinate activities and programs seamlessly. Manage and complete numerous assignments within aggressive time frames, successfully transforming diverse projects and activities into cohesive and strategic programs.● Achieved optimal financial efficiency by managing $119M budget with precision.● Enhanced division-wide performance through successful rollout of new Computer Maintenance Management System for 1,800 employees.● Ensured seamless functionality across 235+ school facilities and offices through streamlined management oversight.

Responsible for the administration of leasing activities and all real estate transactions for Anne Arundel County Government.

Responsible for the real estate and property management of Montgomery County Public Schools (MCPS). Plans, coordinates and implements policies, programs and procedures directed to the efficient utilization of school facilities. Duties include the allocation of real property owned or leased by MCPS, space assignment of school system personnel, and negotiating for alternative space through leases with private developers and joint venture partners. Coordinates with the MCPS divisions of Construction and Long-range Planning to identify, negotiate, and acquire sites, easements, and rights-of-way in support of the approved Capital Improvements Program. Reviews real property requests for grants of easements and rights-of-way from state and local government and utilities; prepares grant recommendations for the Board of Education.

Property Management responsibilities to include management of the assets, overall staff management to include empowering staff, interfacing with owners, property tenants, the Leasing and Construction Departments, as well as various contractors to ensure the effective operation of the property. Prepared operating budgets in excess of $2.2M for assigned properties (nine properties in two states).

Responsible for the property’s operations, marketing and accounting as well as the crisis management plan. Analyzed sales volumes, market share trends and competitive activity. Approved and supervised promotional initiatives in an effort to increase profitably. Forecasted monthly financial, annual budget ($5M) and utilities.

Developed and maintained the marketing and communication plan and ensured content was consistent with the company's brand in terms of tone, manner, and messaging. Managed the financials of the center by forecasting the annual income (NOI for the two combined properties was over $9 million) and controlled expenses by approving disbursements in accordance with approved annual budget. Led my team to reduce the Accounts Receivables by 20%.

Managed the mall's marketing program and the relationship and deliverables of the company's public relations agency including: the coordination of all public and media relations and acted as the mall spokesperson. Created and used market research to develop programming and materials appropriate for the trade area. Implemented marketing strategies to increase business productivity for retail, educational and non-profit companies.

Responsible for executing activities and programs that support the annual marketing game plan for more than 250 participants. Collaborated efforts with Marketing Manager to exceed $500,000+ Specialty Retail goal. Collected and processed approximately $90,000 in monthly rent payments and developed payment plans for delinquent merchants (3%). Created training documents and provided training to mall management and employees (50+ attendees) on new gift card program and cash handling policies and procedures.

Supervised the management of over 10,000 applications for Special Admission Programs. Presented In and Out-of State information sessions. Conducted training needs analysis of 50+ admission committee members. Trained 100+ employees on the Banneker-Key Scholarship, the University's most prestigious scholarship using OPTIX (an internet-based program) and other training tools. Developed training manual for Merit Scholarship and Special Admission Program Training.