Samantha Wallace Email & Phone Number

Toronto, On, Ca

Toronto

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Toronto, Canada

• Tested various components (resistors, capacitors, voltage regulators, etc.) to verify which were faulty and repaired accordingly• Strengthened knowledge and troubleshooting skills through self motivation to understand new methods and technologies• Recorded clients to a professional industry standard and stayed within the projected budget to ensure client’s satisfaction and willingness to complete the project on time• Cultivated an environment to suit and improve each client’s wants and needs to enhance their creative process

Toronto, Ontario, Canada

• Rolled out new procedures and enforced corrective measures to enhance store performance• Generated positive feedback and Google reviews by delivering a friendly experience to the customer, attracting new customers• Coached employees on customer service and cultivated ideas to improve technical skills• Repaired phones and tablets to the specifications of partnered manufacturers such as Samsung, LG and Google

14 week intensive in-class training on the fundamentals of computer technology hardware and software support; through PC installation, configuration, mobile device security, and networking including soft skills and customer service

Toronto, Canada Area

• Coordinated manufactured goods to their respected storage trailers which aided in the organization of the warehouse and the picking efficiency• Prepared and sourced materials daily to produce desired product• Met daily and weekly quotas of final products• Maintained equipment to provide quality control of the product which ensured consistency• Operated heavy machinery to provide co-workers with desired materials which improved the efficiency of the collective product output

Toronto, Canada Area

• Aided customers with nutritional information and products to promote healthier food choices and weight loss• Sanitized food areas in the store and stockroom to surpass Food and Safety Regulations by delegating tasks between myself and co-workers• Unloaded products from trucks in an organized fashion to ensure delivery quantities were correct, undamaged and readied produce for the sales floor

Saint John, New Brunswick

• Provided technical and product knowledge to clients in a concise and friendly manor to assure a high level of customer service• Addressed concerns about services and products which was then reported through proper channels to provide customer satisfaction• Created product displays by reviewing previous sales, inventory and projected sales data which increased overall weekly store profits• Deterred theft by acknowledging customers as they entered the store, engaged browsing customers and monitored high risk areas which greatly assisted our Loss Prevention Department