Center Administrative Director
➡ Achieved profitability in Q4 2023 by collaborating across departments to optimize operations management, though market challenges in April 2024 due to staffing impacted ongoing results.➡ Effectively managed supply chain operations by staying within budget, creating and monitoring an inventory list, and ensuring demand for items was met without overspending.➡ Maximized profitability by mitigating supply chain risks by negotiating key vendor contracts and overhauling budgeting & forecasting through effective cross-functional leadership and risk management strategies.➡ Raised therapy process efficiency through strategic cross-functional collaboration with Board Certified Behavioral Analysts, improving service delivery models and ensuring compliance with regulatory standards.➡ Bolstered operational performance and reduced billing errors by supervising detailed audits of billing conversion rates and insurance authorization billing codes, driving performance optimization through personnel evaluations.➡ Enriched employee satisfaction and boosted workplace productivity by directing facility appearance overhaul and collaborating with recruiting to perform accurate workforce planning and address staffing needs.