Samantha Bean Email & Phone Number

Rochester, Ny, Us

Rochester, New York, United States

-Coordinates internal and external resources for the successful execution of project implementation.-Ensures resource availability and allocation.-Maintains comprehensive documentation throughout the lifecycle of the project.-Ensures all projects are delivered on-time, within project scope and budget.-Works alongside project stakeholders to ensure client satisfaction with project deliverables.-Facilitates user acceptance with key stakeholders.-Proactively seeks post-launch feedback on implemented projects to ensure high client satisfaction.

Pittsford, New York, United States

-Launch and maintain virtual consultation program to increase convenience, accessibility andnumber of patients.-Analyze weekly, quarterly and annual data (Debond report, treatment time, new patientconversion) to evaluate company goals and office trends.-Manage cross-functional communication to provide consistent treatment plans while adhering toHIPPA standards.-Maintain effective relationships with patients, doctors and staff to best reach business goals.-Update internal calendars, customer scheduling and other administrative duties as needed.

Rochester, New York

-Develop infrastructure and process to streamline business functions necessary to meet businessgoals.-Act as supervisory team lead to best develop and support employee skillsets, personaldevelopment and task driven functions.-Lead team to maintain consistency within daily process and introduce improvements that result inincreased quality care and surpassed expectation for customer service in a cost effective manor.-Analyze and create reporting to evaluate hospital trends, maintain financial goals and implementimprovements as needed.

Rochester, New York Area

-Manage the development and execution of employee training protocol.-Lead personal administrative duties including recruitment, hiring, termination and theimplementation of performance review plans.-Own operational functionalities across the department - including efficiency, quality managementanalysis of volume and productivity to ensure the appropriate needs are met.-Acts as a liaison to patients, physicians, nursing, social work, insurance companies and otherhospital staff.-Collaborate with hospital leadership to integrate company wide initiatives.-Develop procedures to ensure third party regulations are met, understood and implemented acrossmultiple departments.

Latta Road/ Ridgemont/ Calkins Road

-Develop talent acquisition programs based on company growth and future projections.-Manage front end employees - including scheduling, performance reviews and monthlydevelopment meetings.-Implement procedure to better track and analyze store financials year over year.-Lead Hillside Work Scholarship Mentor Program (37 students) with employee advancementthrough performance assessment

Mt. Read Blvd

-Effectively Managed Labor-Wrote the Front End Schedule using Labor Pro -Understanding of the Front End Financial Measures (Units per labor hour & Opportunity Hours)-Build strong relationships with customers to ensure satisfaction-Utilize Knowledge Based Service to better assist customers

155 Corporate Woods

-Financial Analysis-Effectively reported on stores financial accounts -Provided analysis regarding spending to management team-Coordinated testing efforts with IT & Accounting departments-Knowledgeable in Wegmans handheld information management systems-Designed and completed certification plans and testing -Wrote training documents/manuals for store consumption-Simplified test site at Corporate Woods to meet company standards

Mt. Read Blvd

-Maintained patient confidentiality-Ensure accuracy of medication